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Gentry Ford Sales

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Gentry Ford Sales Reviews (2)

This is in response to the complaint Gentry Auto Group received dated January 2, in reference to a Subaru Impreza listed price of $Mr*** called into the dealership and spoke with our Sales/Finance Manager who explained that this was a pricing error, and read the following
disclaimer to Mr***
Disclaimer*Pricing of vehicles on this web site does not include options that may have been installed at the DealershipPricing may include current promotions and/or incentivesMonthly payment calculator is an estimate and does not include tax, title, license or doc feesPlease contact the Dealership for latest pricing and monthly paymentPublished price subject to change without notice to correct errors or omissions or in the event of inventory fluctuationsPrice good for days only, please contact store by email or phone for details.Based on EPA mileage estimates, reflecting new EPA fuel economy methods beginning with modelsUse for comparison purposes onlyDo not compare to models before Your actual mileage will vary depending on how you drive and maintain your vehicle.While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle itemsAccessories and color may varyAll Inventory listed is subject to prior saleThe vehicle photo displayed may be an example onlyVehicle Photos may not match exact vehiclePlease confirm vehicle price with DealershipSee Dealership for details
The pricing was rectified upon discovery within hours to the correct price of $23,183, and at no point was it our intention to mislead the customer. We, as a company want to comply with rules and regulations set forth and in no way would want to run the risk of a complaint placed against Gentry Auto Group.Sincerely,Ryan G*** Gentry Auto GroupPresident

Complaint: [redacted]I am rejecting this response because:
Thier statement is inaccurate. While they did claim it was an error, they did not read that statement, whole or in part.
They said that it was a typo and that they are not responsible for typos. To which I said, so you can advertise anything you want and then clean it was a typo. That is called bait and switch. You want me to believe that you a disclaimer that you are not responsible for your actions and then you get away with anything no matter how wrong or illegal.To which they said they did nothing illegal. 
At no point did they read me any thing or say anything other than it was a typo and t g at they are not responsible for typos.
Sincerely,[redacted]

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Address: 1802 SW 4th Ave, Ontario, Oregon, United States, 97914-1943

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