[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:MrP [redacted] questions the appraiser's competence to evaluate this piece of jewelry However, the appraiser has extensive credentials as detailed at [redacted] His appraisal is attached I also note that the appraisal MrP [redacted] forwarded in his last response to the Revdex.com indicated the value of the necklace was $-- significantly higher than the $13,showing on the receipt Thus MrP [redacted] was indicating, at the time of sale, that this necklace not only had stable value but even had greater value than the sale price (In contrast, the ring he sold was invoiced at $19,and also appraised by him at that value.) In reality, the exact opposite was true MrP [redacted] was replacing the loss of a karat diamond ring with one item that had stable value (the $19,ring) and another item that did not have stable value, if it was even worth $13,in the first place He played a special role in this transaction as advisor, representing that the replacement jewelry was of comparable value And in doing so, it is now clear that he had a conflict of interest What he failed to explain at the time was that a necklace such as this would not hold its value and its value is much more subjective (at least in his eyes, as he keeps referring to the special construction of it) Had he explained any of this to my wife at the time, she would have been much more reluctant to accept something of unstable and speculative value as a replacement for something of clear, demonstrable value (the lost karat diamond ring) Thus my wife feels taken advantage of in this transaction.As noted originally, we believe a store credit is in order to provide us with items that are, in the end, of comparable value to the lost jewelry MrP [redacted] was supposed to be replacing pursuant to the insurance agreement.Regards, [redacted]
I have attached copies of both receipts and the appraisal provided to Ms ***The prices paid for the two items were more than fairIn fact we offered Ms *** a special price on the necklace so her total would not exceed her settlement.The necklace could not be duplicated to at the price paidThe appraiser, who in his opinion, stated that the value on our appraisal was somehow incorrect is mistaken and possibly unfamiliar with that segment of the marketI’m certain if the appraiser would obtain the current costs for carats of briolette diamonds he would agree with our evaluation
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:MrP [redacted] questions the appraiser's competence to evaluate this piece of jewelry However, the appraiser has extensive credentials as detailed at [redacted] His appraisal is attached I also note that the appraisal MrP [redacted] forwarded in his last response to the Revdex.com indicated the value of the necklace was $-- significantly higher than the $13,showing on the receipt Thus MrP [redacted] was indicating, at the time of sale, that this necklace not only had stable value but even had greater value than the sale price (In contrast, the ring he sold was invoiced at $19,and also appraised by him at that value.) In reality, the exact opposite was true MrP [redacted] was replacing the loss of a karat diamond ring with one item that had stable value (the $19,ring) and another item that did not have stable value, if it was even worth $13,in the first place He played a special role in this transaction as advisor, representing that the replacement jewelry was of comparable value And in doing so, it is now clear that he had a conflict of interest What he failed to explain at the time was that a necklace such as this would not hold its value and its value is much more subjective (at least in his eyes, as he keeps referring to the special construction of it) Had he explained any of this to my wife at the time, she would have been much more reluctant to accept something of unstable and speculative value as a replacement for something of clear, demonstrable value (the lost karat diamond ring) Thus my wife feels taken advantage of in this transaction.As noted originally, we believe a store credit is in order to provide us with items that are, in the end, of comparable value to the lost jewelry MrP [redacted] was supposed to be replacing pursuant to the insurance agreement.Regards, [redacted]
I have attached copies of both receipts and the appraisal provided to Ms ***The prices paid for the two items were more than fairIn fact we offered Ms *** a special price on the necklace so her total would not exceed her settlement.The necklace could not be duplicated to at the price paidThe appraiser, who in his opinion, stated that the value on our appraisal was somehow incorrect is mistaken and possibly unfamiliar with that segment of the marketI’m certain if the appraiser would obtain the current costs for carats of briolette diamonds he would agree with our evaluation