We have tried several times to reach the customer for repairsIf the needed repairs are a direct relation to any work we have previously done , we will repair at no chargeIf the customer likes we will diagnos any other problems he may have to pay for
In response to complain* ***.even though the vehicle was purchased as is...Lavery automotive has since towed the vehicle in to the shop no charge and are addressing his concernsWe apologize for his inconvenience but sometomes any thing can happen to an older car
I spoke with mr [redacted]..he has gotten the vehicle repaired at his home town garage. A invoice has been forwarded to me and I have since sent a check for full re-imbursement to him.
I have reviewed the response made by the business in reference to complaint ID [redacted], and...
find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
In regards to Revdex.com claim [redacted]. As you can see from the enclosed copies the customer purchased a used vehicle with a warranty that clearly states 50/50 engine ,transmission, transfer case (he and his wife both signed) They also signed a We Owe showing no work due, but in the effort of...
customer satisfaction agreed to re-imburse for the light. (enclosed check stub $156.28). At this time taking into consideration our prior good faith payment on the lighting and their understanding of the written warranty enclosed we do not feel we can help any further in this case. We always try to do what is right but in used vehicle sales anything can happen after purchase. Thank you in advance, [redacted]avery Automotive
We have tried several times to reach the customer for repairsIf the needed repairs are a direct relation to any work we have previously done , we will repair at no chargeIf the customer likes we will diagnos any other problems he may have to pay for
In response to complain* ***.even though the vehicle was purchased as is...Lavery automotive has since towed the vehicle in to the shop no charge and are addressing his concernsWe apologize for his inconvenience but sometomes any thing can happen to an older car
I spoke with mr [redacted]..he has gotten the vehicle repaired at his home town garage. A invoice has been forwarded to me and I have since sent a check for full re-imbursement to him.
I have reviewed the response made by the business in reference to complaint ID [redacted], and...
find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
In regards to Revdex.com claim [redacted]. As you can see from the enclosed copies the customer purchased a used vehicle with a warranty that clearly states 50/50 engine ,transmission, transfer case (he and his wife both signed) They also signed a We Owe showing no work due, but in the effort of...
customer satisfaction agreed to re-imburse for the light. (enclosed check stub $156.28). At this time taking into consideration our prior good faith payment on the lighting and their understanding of the written warranty enclosed we do not feel we can help any further in this case. We always try to do what is right but in used vehicle sales anything can happen after purchase. Thank you in advance, [redacted]avery Automotive