George Hills

I am rejecting this response because:First off this pothole that this company is alleging I hit, I did in fact hit a pothole which has damaged my vehicle and I have been unable to drive it due to the negligent of the county and this third party companyIt is not my fault as a human that I was driving on a street that has major damageThere was over pothole I noticed all down madson and dewey all the way up to san juan ave in which the moment I hit the pothole, they ALL of a SUDDEN filled them all upI dont care what section code they are usingThats just something to cover up there backsThey refused to show me reports that they has in regards to this street.Took days to get ahold of someone and when I did was treated so bad.I would like my car damage fixedI have a estimate of $I had to have my car towed, had to buy new in tires which cost me $180.00, lost days of work and still am carlessMy front end and alignment are damaged as wellMy car has custom rims on it which they do not make anymoreI would like the cost paid in full

George Hills Company serves as the claims administrator for the County of Sacramento. We are writing to you in response to a complaint filed by Ms. Bianca [redacted], ID 10586265.Ms. [redacted] submitted a claim to the County of Sacramento alleging that she hit a pothole at Dewey and Madison Avenue,...

resulting in damage to two tires.Under California Government Code Sections 835, it states that: "Except as provided by statute, a public entity is liable for injury caused by a dangerous condition of its property if the plaintiff establishes that the property was in a dangerous condition at the time of the injury, that the injury was proximately caused b the dangerous condition, that the dangerous condition created a reasonable forseeable risk of the kind of injury which was incurred, and that either:a) A negligent or wrongful act or omission of an employee of the public entity within the scope of his employment created the dangerous condition; orb) The public entity had actual or constructive notice of the dangerous condition under Section 835.02 a sufficient time prior to the injury to have taken measures to protect against the dangerous condition."In this case, Ms. [redacted] presented no evidence that the County had either actual or constructive notice of the roadway condition prior to the incident giving rise to her claim and the County did not cause the condition. As such, her claim was rejected.During telephone communications that ensued following rejection of the claim, Ms. [redacted] was informed that if she wished to continue to pursue this matter, she could file a suit in Small Claims Court, or turn the claim in with her insurance carrier.Respectfully submitted,GEORGE HILLS COMPANY, INC.CEO

Review: Back in Dec 2014 I hit a big pothole causing major damage to my vehicle and the county and their agent George Hills refuse to pay for the damages and advised me to take them to court. I am in the process of suing them. I have $1500.00 in damages due to having 20 inch rims with low profile tires and my alignment is messed up bad. Both left side tires exploded almost making me crash but I was able to control the car to a complete stop.Desired Settlement: I would like my car damage paid.

Business

Response:

George Hills Company serves as the claims administrator for the County of Sacramento. We are writing to you in response to a complaint filed by Ms. Bianca [redacted], ID 10586265.Ms. [redacted] submitted a claim to the County of Sacramento alleging that she hit a pothole at Dewey and Madison Avenue, resulting in damage to two tires.Under California Government Code Sections 835, it states that: "Except as provided by statute, a public entity is liable for injury caused by a dangerous condition of its property if the plaintiff establishes that the property was in a dangerous condition at the time of the injury, that the injury was proximately caused b the dangerous condition, that the dangerous condition created a reasonable forseeable risk of the kind of injury which was incurred, and that either:a) A negligent or wrongful act or omission of an employee of the public entity within the scope of his employment created the dangerous condition; orb) The public entity had actual or constructive notice of the dangerous condition under Section 835.02 a sufficient time prior to the injury to have taken measures to protect against the dangerous condition."In this case, Ms. [redacted] presented no evidence that the County had either actual or constructive notice of the roadway condition prior to the incident giving rise to her claim and the County did not cause the condition. As such, her claim was rejected.During telephone communications that ensued following rejection of the claim, Ms. [redacted] was informed that if she wished to continue to pursue this matter, she could file a suit in Small Claims Court, or turn the claim in with her insurance carrier.Respectfully submitted,GEORGE HILLS COMPANY, INC.CEO

Consumer

Response:

I am rejecting this response because:First off this pothole that this company is alleging I hit, I did in fact hit a pothole which has damaged my vehicle and I have been unable to drive it due to the negligent of the county and this third party company. It is not my fault as a human that I was driving on a street that has major damage. There was over 20 pothole I noticed all down madson and dewey all the way up to san juan ave in which the moment I hit the pothole, they ALL of a SUDDEN filled them all up. I dont care what section code they are using. Thats just something to cover up there backs. They refused to show me reports that they has in regards to this street.Took days to get ahold of someone and when I did was treated so bad.I would like my car damage fixed. I have a estimate of $1000.00. I had to have my car towed, had to buy 2 new 20 in tires which cost me $180.00, lost days of work and still am carless. My front end and alignment are damaged as well. My car has custom rims on it which they do not make anymore. I would like the cost paid in full.