We have to continue to believe that a contract is worth more than the paper it is written onI have attached a copy of the email dated December 2, that we referred to in our earlier responseOnce again, this email specifically addresses the wall in question and states that renovating this wall is not included in the final contract proposal which at that time was $25,I have also included a subsequent email that adds $to the $25,for painting, spouting and changing the shingle roof to a rubber roof$was added to this total for a Manheim Township permit, hence, the total contract price of $27,Even though these emails occurred prior to the signing of the contract, they are the written documentation that clearly explains the contents of the final contract and proves that the work we are billing for was not included in the contract price [redacted] does have his own business, as is the case with all sub-contractors used in this industryIf they did not they would be considered an employee, not a sub-contractorWe have been working with [redacted] for quite some time nowHe does outstanding workOnce it was decided that we could best serve the [redacted] by using ***'s expertise, there were many meetings that occurred between him and Brian G [redacted] to go over the drawings and the details of the contractBrian and [redacted] also communicated on a daily basis while the job was in progressIt is not our practice to bill any customer until a job is complete, unless otherwise noted in the contractWe were not made aware of the private transaction between [redacted] and the [redacted] until after it occurredNevertheless, if proper protocol had been followed, the [redacted] would not have been invoiced by George Grove & Son until the job was completedBrian G***, our sales representative recalls a conversation with [redacted] changing the windows to white to save moneyThey were indeed priced out and ordered in whiteHowever, our contract stated otherwiseIt clearly states that the windows would match as closely as possible to the same color and grid pattern as existing windowsThat would not be white! Therefore, we supported what our contract states and that is what we supplied at no additional cost or any attempt to recoup any of that cost from the [redacted] Brian also recalls that the [redacted] were negotiating with several contractors and he wasn’t so sure that the same information was always shared with every contractorThat is why we have to rely on the printed documentation, which appears to have been thoroughly reviewed by [redacted] ***There are numerous correspondence discussing detailsThe additional charges are for additional work that was requested by the [redacted] and not included in the contractIn reality, the additional charges should be even higher because there were no charges added for the removal of the outside wall or building the header once the wall was removed [redacted] has informed us that he did other work for the ***'s at no additional chargeThe additional charges for the electrical work are a direct result of us receiving additional charges from [redacted] for this workThe ***'s are accurate that there was only one outlet and one light on the exterior wall that was removed; however, there were feeds for the outlet that ran through that wall to the interior wallsAll of those wires had to be refed or replaced if they were not long enough once the exterior wall was removedThere was a double fan that was fed through the removed wallThese wires were not long enough, therefore, we also had to add a junction box for the fanThis had to be refed to the upstairsThe contract provided for one exterior light location and one fan locationThe exterior location, by code, had to be beside the doorThe motion light that the [redacted] requested to have installed on the corner of the addition was not part of the contractThere was no breakdown in communication, we are simply fulfilling the terms of a contract that was agreed to by both parties.There just hasn't been any evidence presented to us that makes us believe that we are erroneously charging for the extra work that we performedIf there is any written documentation available that has not been presented to date that proves otherwise, we would be more than happy to credit the ***'s accountWe are, however, willing to offer the ***'s a 10% discount only if we can resolve this issue nowThat would be a credit of $93.43, leaving a balance due of $Otherwise, we sincerely regret that we will have to resort to some other means to resolve this matter
6/18/2015We have made several attempts to contact the ***’s by phone only to be condemned for calling them too often I do believe that communication could have resolved this matter.In re-reading the email sent to us on May 14, from [redacted] disputing the electrical charges, I think there may be a misunderstanding about which wall the additional charges refer to The wires that were moved when the INTERIOR wall opening was widened were most definitely part of the contract price The additional wiring charge refers to the existing EXTERIOR wall that was not included in the contract.There are two documents in particular that support our position on the additional electrical charge:The first is our contract with the ***s accepted on January 17, The contract doesn’t include any work on the existing exterior wall with the exception of relocating the existing patio door to the opposite side of the new room and to remove and discard the existing double hung window.The second is an email to [redacted] on December 2, that specifically states “renovating this wall is not included in my final contract proposal” referring to the exterior wall During construction, [redacted] realized the oversight and became very upset In an attempt to keep everyone happy, we honored her request to remove this wall We did not charge to remove the wall even though the contract and email state otherwise We understand that this was a very large project; however, we are not electricians and incurred additional out-of-pocket expenses for this work which we would like to be compensated accordingly There were light switches, receptacles, switch legs and additional wiring that was running through this wall that had to be rewired once the wall was removed The existing wires were not long enough so new wires had to be run in some instances This was a very time consuming process There was also an additional charge to install the motion light The ***’s supplied the motion light and requested that it be installed The electrician had to drill the holes, run the wire, cut the hole in the soffit, assemble the light fixture and hang the light Once again, this is not included in our contract Our contract states that we would supply and install one (1) exterior light location This light was installed according to code Code does not require a motion light.We already, in good faith have provided a great deal of additional work at no charge to the ***s We hope this matter can be resolved amicably Respectfully,George JGrove, Jr
We have to continue to believe that a contract is worth more than the paper it is written onI have attached a copy of the email dated December 2, that we referred to in our earlier responseOnce again, this email specifically addresses the wall in question and states that renovating this wall is not included in the final contract proposal which at that time was $25,I have also included a subsequent email that adds $to the $25,for painting, spouting and changing the shingle roof to a rubber roof$was added to this total for a Manheim Township permit, hence, the total contract price of $27,Even though these emails occurred prior to the signing of the contract, they are the written documentation that clearly explains the contents of the final contract and proves that the work we are billing for was not included in the contract price [redacted] does have his own business, as is the case with all sub-contractors used in this industryIf they did not they would be considered an employee, not a sub-contractorWe have been working with [redacted] for quite some time nowHe does outstanding workOnce it was decided that we could best serve the [redacted] by using ***'s expertise, there were many meetings that occurred between him and Brian G [redacted] to go over the drawings and the details of the contractBrian and [redacted] also communicated on a daily basis while the job was in progressIt is not our practice to bill any customer until a job is complete, unless otherwise noted in the contractWe were not made aware of the private transaction between [redacted] and the [redacted] until after it occurredNevertheless, if proper protocol had been followed, the [redacted] would not have been invoiced by George Grove & Son until the job was completedBrian G***, our sales representative recalls a conversation with [redacted] changing the windows to white to save moneyThey were indeed priced out and ordered in whiteHowever, our contract stated otherwiseIt clearly states that the windows would match as closely as possible to the same color and grid pattern as existing windowsThat would not be white! Therefore, we supported what our contract states and that is what we supplied at no additional cost or any attempt to recoup any of that cost from the [redacted] Brian also recalls that the [redacted] were negotiating with several contractors and he wasn’t so sure that the same information was always shared with every contractorThat is why we have to rely on the printed documentation, which appears to have been thoroughly reviewed by [redacted] ***There are numerous correspondence discussing detailsThe additional charges are for additional work that was requested by the [redacted] and not included in the contractIn reality, the additional charges should be even higher because there were no charges added for the removal of the outside wall or building the header once the wall was removed [redacted] has informed us that he did other work for the ***'s at no additional chargeThe additional charges for the electrical work are a direct result of us receiving additional charges from [redacted] for this workThe ***'s are accurate that there was only one outlet and one light on the exterior wall that was removed; however, there were feeds for the outlet that ran through that wall to the interior wallsAll of those wires had to be refed or replaced if they were not long enough once the exterior wall was removedThere was a double fan that was fed through the removed wallThese wires were not long enough, therefore, we also had to add a junction box for the fanThis had to be refed to the upstairsThe contract provided for one exterior light location and one fan locationThe exterior location, by code, had to be beside the doorThe motion light that the [redacted] requested to have installed on the corner of the addition was not part of the contractThere was no breakdown in communication, we are simply fulfilling the terms of a contract that was agreed to by both parties.There just hasn't been any evidence presented to us that makes us believe that we are erroneously charging for the extra work that we performedIf there is any written documentation available that has not been presented to date that proves otherwise, we would be more than happy to credit the ***'s accountWe are, however, willing to offer the ***'s a 10% discount only if we can resolve this issue nowThat would be a credit of $93.43, leaving a balance due of $Otherwise, we sincerely regret that we will have to resort to some other means to resolve this matter
6/18/2015We have made several attempts to contact the ***’s by phone only to be condemned for calling them too often I do believe that communication could have resolved this matter.In re-reading the email sent to us on May 14, from [redacted] disputing the electrical charges, I think there may be a misunderstanding about which wall the additional charges refer to The wires that were moved when the INTERIOR wall opening was widened were most definitely part of the contract price The additional wiring charge refers to the existing EXTERIOR wall that was not included in the contract.There are two documents in particular that support our position on the additional electrical charge:The first is our contract with the ***s accepted on January 17, The contract doesn’t include any work on the existing exterior wall with the exception of relocating the existing patio door to the opposite side of the new room and to remove and discard the existing double hung window.The second is an email to [redacted] on December 2, that specifically states “renovating this wall is not included in my final contract proposal” referring to the exterior wall During construction, [redacted] realized the oversight and became very upset In an attempt to keep everyone happy, we honored her request to remove this wall We did not charge to remove the wall even though the contract and email state otherwise We understand that this was a very large project; however, we are not electricians and incurred additional out-of-pocket expenses for this work which we would like to be compensated accordingly There were light switches, receptacles, switch legs and additional wiring that was running through this wall that had to be rewired once the wall was removed The existing wires were not long enough so new wires had to be run in some instances This was a very time consuming process There was also an additional charge to install the motion light The ***’s supplied the motion light and requested that it be installed The electrician had to drill the holes, run the wire, cut the hole in the soffit, assemble the light fixture and hang the light Once again, this is not included in our contract Our contract states that we would supply and install one (1) exterior light location This light was installed according to code Code does not require a motion light.We already, in good faith have provided a great deal of additional work at no charge to the ***s We hope this matter can be resolved amicably Respectfully,George JGrove, Jr