George L. La Plante Inc.

May 2, 2017 Revdex.com Bryant Woods South Amherst, NY Re: Complaint - ID of *** We received a letter from the Revdex.com with a complaint from a *** ***. George LLaPlante, Inc. did work for the ***'s on 4/18/17.The homeowner had requested an
estimate to replace the entire sewer line. Our Technician wrote out an estimate on site and handed to home owner for future repairs.To our regret the estimate was converted into the invoice that Ms*** received. The actual work done was for labor, excavation and - 45's Schedule 80.I have left Ms*** a voice message concerning this and emailed her a new invoice explaining what had happened and that we were sorry for any inconvenience this may have causedIf you should have any further concerns or questions I can be reached at 518-238-or email at [email protected] Sincerely, Kimberly LaPlante Demarest Vice President George LLa Plante, Inc