George Ujkic Chiropractic Inc

12/09/2014Revdex.com4747 Vlewridge Ave #200San Diego, CA 92123-1688FAX: [redacted]RE: George Ujkic Chiropractic10# [redacted]To Whom It May Concern,I am responding as the billing representative for [redacted]. I have had...

multipleconversations with [redacted] after receivilng permission from [redacted] whom is overthe age of **. [redacted] began services with [redacted] In February of 2014 and coptlnued with .24 dates of treatment. The total charges Incurred were $[redacted]. The explariatlon of benefitsfrom [redacted] Insurance were sent to him as well css to [redacted] applying the allowed amount to thepatient deductible. Before a statement was mailed I personally called [redacted] to make him aware.[redacted] began calling me upon receipt of [redacted] statement of balance owing. [redacted] had a 30%co-Ins after deductible. [redacted] Is a contract provider and has agreed with the Insurance to collectco-Insurance and deductlbles. [redacted] staff Is trained not to quote pricing although they an give a ballparkrange that the patient may owe. [redacted] to date has paid $[redacted] t [redacted] and theInsurance has paid zero. We have asked [redacted] to pay $[redacted] additional monies to [redacted] ofwhich she refused to comply and continued requesting additional discounts until we were forcedto send [redacted] to collections. A good faith effort to pay something to [redacted] could haveavoided this situation.Sincerely[redacted]billing Representative for [redacted]

Review: My **-year-old [redacted] used this doctor and was promised a certain rate per visit. When the bills came, the rate was much higher. I talked with a person in the billing office on June 26 who gave me an acceptable reduction in the rate. I asked to get the rate in writing and kept asking over a period of three months. Starting in late September, I called the office frequently and was promised a revised bill would be sent, showing the reduction and giving credit for a payment that I already had made. It never was done - only bills showing a higher rate were sent. I was also promised that the bill wouldn't go to collections while we were working it out. Instead it was sent to collections. Since my son is over 18, the bill is in his name and he doesn't need a bad mark on a new and clean credit report. I have been willing to pay the amount all along, once I got the reduced rate in writing. Now that it has gone to collections, they refuse to honor their promise. I have spent numerous hours on this. It's not fair and no one should be treated the way I have been, nor should my son, a full-time college student, be bothered with this. I have already reported this to the board of chiropractors and I have told the health center personnel at his college not to recommend this doctor.Desired Settlement: I want to pay the $[redacted] that I believe is the amount due and I want the collections to remove any notice on my son's account if applicable.

Business

Response:

12/09/2014Revdex.com4747 Vlewridge Ave #200San Diego, CA 92123-1688FAX: [redacted]RE: George Ujkic Chiropractic10# [redacted]To Whom It May Concern,I am responding as the billing representative for [redacted]. I have had multipleconversations with [redacted] after receivilng permission from [redacted] whom is overthe age of **. [redacted] began services with [redacted] In February of 2014 and coptlnued with .24 dates of treatment. The total charges Incurred were $[redacted]. The explariatlon of benefitsfrom [redacted] Insurance were sent to him as well css to [redacted] applying the allowed amount to thepatient deductible. Before a statement was mailed I personally called [redacted] to make him aware.[redacted] began calling me upon receipt of [redacted] statement of balance owing. [redacted] had a 30%co-Ins after deductible. [redacted] Is a contract provider and has agreed with the Insurance to collectco-Insurance and deductlbles. [redacted] staff Is trained not to quote pricing although they an give a ballparkrange that the patient may owe. [redacted] to date has paid $[redacted] t [redacted] and theInsurance has paid zero. We have asked [redacted] to pay $[redacted] additional monies to [redacted] ofwhich she refused to comply and continued requesting additional discounts until we were forcedto send [redacted] to collections. A good faith effort to pay something to [redacted] could haveavoided this situation.Sincerely[redacted]billing Representative for [redacted]