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George's Trading Post, Inc.

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Reviews George's Trading Post, Inc.

George's Trading Post, Inc. Reviews (3)

Hi ***,In reference to Mr.***'s Complaint about his truck (ID# ***), He did call a day or so after he purchased this truckWe scheduled him an appointmentOur Technition drove his truck upon the Customers complaint of transmission guage going highThe temperature did not raise on
our test drive higher than what is considered normal.When the customer picked up his vehicle to take home he quickly returned within minutes with the same complaintAt the time we had other customers in our sales office and instead of waiting a few moments to speak with one of us he put his shoulder into one of our sales associates and cussed and swore to speak with *** about his truck problemThis was really disturbing to me for anyone to act like this in a place of business with small children aroundI did stop speaking with the current customer I had to see what was going on near the waiting room, I calmed him down and said to call in the morning so I could speak with the Technition and schedule him an appointment to take our Technition for a ride with our computer hooked into the truck to check the guage and transmission temperature as the truck runs very good as stated by the customer, the problem is the temperature seems to be high to himThe truck is years old with over 150,miles so I am sure it isn’t like a new one but is very sound and was checked over by us and runs good.I personally spoke with him the next day and scheduled him an appointment for March, 26th to come in and take our technition for a rideI am not sure where the problem isHe did purchase the truck with no oral or written gaurentees, but we always strive to make sure everyone is satisfiedHe was never told no, When our technition drove it there was nothing to fix as it operated normal, but we are very willing to drive it longer with the customer if that makes him happy as long as he can control his actions and cursing while in our office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,I don't accpect anything that he offersAlmost everything he wrote was a lie, did he offer to look at it yes was I rude and cursing yesBut there was never any "small children" aroundThen the part when I shouldered a employee is a total lie I never touched anyoneThe part about setting a appointment with me on the 26th is a lie, I was told to "call middle of next week" after I was to call the next morning to take his mechanic on a rideTo sum everything up ***'s trading post is ran by theifs and lairs and I will take my loss and learn from my mistakes and never buy anything from there again and make sure everyone I know doesn't either
*** ***

Hello ***,In regards to ID# ***, We would be more than happy to look at Mr*** TruckPlease have him call to make an appointment.Customer satisfaction is very important to us.Thanks*** ***

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