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Georgetown on the River

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Georgetown on the River Reviews (1)

Initial Business Response /* (1000, 5, 2015/07/03) */
I would like to take the opportunity to address these concerns.
Georgetown was purchased by a new owner in Dec 2014. However, we have maintained the same, professional onsite staff operating under the same professional guidelines as before....


Heat was shut off at an appropriate, MN spring timeline in April or May when temperatures are stable and above a certain point. However, because it is MN, temperatures rise and fall. Our boilers have technology that allows the boilers to turn on if outside air temperatures fall below 60 degrees F.
If rent is not paid, yes, we do go through the legal process as allowed following the laws of the State of MN.
As one of many upgrades to the community, we have installed brand new washers and dryers that conveniently use credit or debit cards. We have had mostly very positive feedback from other residents. Other positive feedback from residents was when we made the decision to utilize outside dumpsters instead of garbage cans within the building. this has eliminated unpleasant odors within the hallways and common areas.
Certainly, we try to uphold all rules for other residents of the community, i.e., cigarette smell, loud noise, etc. We work closely with the Fridley police department on the very limited issues we have concerning drugs, break ins, etc. We also continue to hire an outside patrol service to randomly walk the buildings and drive the parking lots.
Those items referenced in the complainant's letter that happened at neighboring properties are, unfortunately, not within our control. Likewise, we cannot control or affect when the electricity goes out in the area because of a storm or an Xcel electricity outage.
Upon looking at this resident's ledger, I do not find where we have charged for a clogged disposal.

We will add this resident's name to the front registry.
If there are other maintenance issues we are unaware of, this resident may call Ray at [redacted] to address them.

However, we do not feel our improvements to the community, our expeditious maintenance and crime prevention measures, or issues out of our control warrant a reduction in any rent amount that is defined in the written lease.

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Address: 5750 E River Rd, Minneapolis, Minnesota, United States, 55432-6149

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