In reference to the claim by [redacted], I personally don’t recall working on His Samsungproduct. I’d really like to see the receipt for repairs done. However, reading Mr. [redacted]’s statement,I don’t see where he ever brought the product back to Our store when it wasn’t working.It’s...
certainly reasonable for a customer with a complaint on repairs to bring the product back forfurther diagnosis. In addition, I see no date as to when the work was initially preformed. I think youwould agree that a customer should return the item in a attempt to let Us make it right for them.We warranty any work done by ACS for a period of 30 days. Time spent on repairs is not refundableif the customer does not give us the option make the repairs right. Also, I might add, it’s a little strangethat the customer didn’t bring the tablet right back instead of waiting some period of time and takingit elsewhere.Thanks for you attention it this matter and I hope I’ve provided the information that you need.[redacted]Co-Owner, ACS Computers, LLC.
In reference to the claim by [redacted], I personally don’t recall working on His Samsungproduct. I’d really like to see the receipt for repairs done. However, reading Mr. [redacted]’s statement,I don’t see where he ever brought the product back to Our store when it wasn’t working.It’s...
certainly reasonable for a customer with a complaint on repairs to bring the product back forfurther diagnosis. In addition, I see no date as to when the work was initially preformed. I think youwould agree that a customer should return the item in a attempt to let Us make it right for them.We warranty any work done by ACS for a period of 30 days. Time spent on repairs is not refundableif the customer does not give us the option make the repairs right. Also, I might add, it’s a little strangethat the customer didn’t bring the tablet right back instead of waiting some period of time and takingit elsewhere.Thanks for you attention it this matter and I hope I’ve provided the information that you need.[redacted]Co-Owner, ACS Computers, LLC.