Geotechnical Services Inc

In response to the complaint we are confused by the allegations made by Mr*** as we have already processed to have a refund mailed to him in accordance to our application processWe did inform Mr*** that we wouldn’t be refunding his application fee and administration fee as these are
not fees that we refundI consider this matter closed and will try to reach out to Mr*** again to let him know that his refund has already been processed and mailed to the address on his application

The premise did have cockroaches, and rats I was afraid that my new born baby that I just had six weeks ago would be born in uninhabitial inhumane living conditions.  I Authorize my Aunt, [redacted] to be able to speak on my behalf with Olive Tree Collection Agency and Olive Tree regarding these unfair collection action.  I DO NOT ACCEPT THE BUSINESS RESPONSE BECAUSE THE INFORMATION THE BUSINESS PROVIDED IS INCORRECT.  FIRST AND FOREMOST, I NEED A LETTER FROM OLIVE TREE SPECIFICALLY STATING THE FACT THAT I WAS NOT EVICTED BECAUSE ON MY CREDIT REPORT WHEN I WENT TO RENT TWO WEEKS AGO, THE OWNER OF A RESIDENT WOULD NOT RENT TO ME BECAUSE THEY THOUGHT I WAS EVICTED.  I AM REQUESTING THAT OLIVE TREE PLEASE WRITE ME A LETTER SPECIFICALLY STATING THE FACT THAT I WAS NOT EVICTED PLEASE.  PLEASE I AUTHORIZE MY AUNT, HER NAME IS [redacted] TO DISCUSS THIS MATTER WITH OLIVE TREE AND OLIVE TREE COLLECTIONS AGENCY, I AM TRULLY SEEKING AMCIABLE FAIR SOLUTION TO THIS SERIOUS MATTER.  HOPEFULLY OLIVE TREE WILL BE WILLING TO WORK THINGS OUT WITH MY AUNT, [redacted], I AM EXTREMELY MEDICALLY ILL CURRENTLY THATS WHY I NEED OLIVE TREE TO WORK IT OUT WITH MY AUNT, [redacted].  PLEASE SEND THE LETTER.  AT THIS POINT I AM NOT SATISIFED WITH THE BUSINESS RESPONSE.

Upon review of the second compliant, the claims that are being made are in no way a reflection of the charges being imposed against Ms [redacted]. The $344.76 charge is the dispute which has been reflected in photographic and documented in the former residents file.  The charge imposed upon move out is completely valid and in compliance with the Lease agreement signed. All other claims made against Olive Tree are unfounded as I have explained in my previous correspondence.

After review of the Revdex.com Complaint and careful consideration we have decided that the debt against [redacted] stands. Ms. [redacted] claims that she endured horrible living conditions which are indeed false she was treated for a pest problem on 2 occasions which both times this was resolved. Ms. [redacted]...

was offered an early termination not for the reasons she states. She was offers a early termination to avoid an Immediate Eviction being filed against her for an unauthorized occupant that was threatening and harassing towards management and staff. As the lease directs we had the right to immediately evict Ms. [redacted] under these terms but asked that she leave peacefully to avoid a court hearing and judgement being placed against her. She complied and moved out of the premises. The debt incurred is for cleaning, carpet charges and paint is well documented and I have provided a few photos to substantiate these charges.