This place is just the most unprofessional and expensive place I have ever dealt with Let me start off by saying this isn't cheap, its probably the most expensive quote you will receiveBut for a turn-key solution, I was willing to pay, due to my circumstances I was given a written quote and we corresponded over email and phone for a dayI had a firm moving date and made that clear from the beginningEven though we had the date, and the agreement and I was told to pay on the monday morning because they couldnt process payment on weekends, I get a call saying that that date is now booked and the nearest next date is a week out Talk about finding a customer in a tight spot and trying to take advantage Horrible, horrible experienceWill never do business with them again
My experience with this company was horribleI called to get a quote for moving and a polite salesman came to the houseI really liked the idea of getting a solid quote for the entire move vs an hourly rateWe showed the sales guy what we were moving which included a front loading washing machineHe asked if we wanted them to secure the washer for moving (install moving bolts etc) and we said yesHe said we would love our quote and we didThe quote clearly listed the To and From addressesFor some reason the salesman only put in one mile in the calculation which we had not noticed since the addresses were correctWe called to accept the quote and setup the moveImmediately he said the mileage was wrong and upped the quote by 30%Even though he clearly messed up the quote he refused to do anything for usBasically it was "take it of leave it"A while later we decided to take the inflated quote anyways and again called the salesmanHe immediately asked about the washer and stated it would be an additional $to have it secured for moving! This time we called his managerShe apologized but would do nothing.When we mentioned that we will be reporting this to the Revdex.com and United Van Lines CEO she connected us to the ownerThe owner did not seem too concernedHe said since we didn't have a signed contract there was nothing he could do, How could we have a signed contract when every time we accept the terms they raise the price on us? We were already at the new location so this put us in a bind since it would be difficult to have other companies come to the house to give us a quoteIn the end we deciding to go through the hassle of getting another company as we can not trust that these guys will do what they say they will do
Absolutely the most professional, courteous and caring group of people I have had the pleasure of working withThank you for getting my move completed timely and zero damage to all of contentsI could not recommend another company for your moving needs
Dallas Moving and Storage provided an excellent moving experienceThe movers showed up on time, packed items with care, and delivered our belongings as expectedI would definitely recommend DMS to friends and familyI can honestly say the pricing was more economical than the competition that included no only the moving cost but also the insurance coverageThe free moving boxes was also a great bonus
This place is just the most unprofessional and expensive place I have ever dealt with Let me start off by saying this isn't cheap, its probably the most expensive quote you will receiveBut for a turn-key solution, I was willing to pay, due to my circumstances I was given a written quote and we corresponded over email and phone for a dayI had a firm moving date and made that clear from the beginningEven though we had the date, and the agreement and I was told to pay on the monday morning because they couldnt process payment on weekends, I get a call saying that that date is now booked and the nearest next date is a week out Talk about finding a customer in a tight spot and trying to take advantage Horrible, horrible experienceWill never do business with them again
My experience with this company was horribleI called to get a quote for moving and a polite salesman came to the houseI really liked the idea of getting a solid quote for the entire move vs an hourly rateWe showed the sales guy what we were moving which included a front loading washing machineHe asked if we wanted them to secure the washer for moving (install moving bolts etc) and we said yesHe said we would love our quote and we didThe quote clearly listed the To and From addressesFor some reason the salesman only put in one mile in the calculation which we had not noticed since the addresses were correctWe called to accept the quote and setup the moveImmediately he said the mileage was wrong and upped the quote by 30%Even though he clearly messed up the quote he refused to do anything for usBasically it was "take it of leave it"A while later we decided to take the inflated quote anyways and again called the salesmanHe immediately asked about the washer and stated it would be an additional $to have it secured for moving! This time we called his managerShe apologized but would do nothing.When we mentioned that we will be reporting this to the Revdex.com and United Van Lines CEO she connected us to the ownerThe owner did not seem too concernedHe said since we didn't have a signed contract there was nothing he could do, How could we have a signed contract when every time we accept the terms they raise the price on us? We were already at the new location so this put us in a bind since it would be difficult to have other companies come to the house to give us a quoteIn the end we deciding to go through the hassle of getting another company as we can not trust that these guys will do what they say they will do
Absolutely the most professional, courteous and caring group of people I have had the pleasure of working withThank you for getting my move completed timely and zero damage to all of contentsI could not recommend another company for your moving needs
Dallas Moving and Storage provided an excellent moving experienceThe movers showed up on time, packed items with care, and delivered our belongings as expectedI would definitely recommend DMS to friends and familyI can honestly say the pricing was more economical than the competition that included no only the moving cost but also the insurance coverageThe free moving boxes was also a great bonus