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Geppetto's, A Child's Fantasy

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Geppetto's, A Child's Fantasy Reviews (2)

Review: I went into the store on June 1st Saturday in the afternoon to purchase Boo the dog - All the dogs on display had a clearly marked price of 24.95. However, when I went to pay the sales person charged me 29.95 claiming that the displayed price on ALL the dogs is wrong. Was not even apologetic about it just kept saying the price is wrong the price is wrong.Desired Settlement: I was overcharged 5 dollars - I never heard that a store does not honor a price displayed in bold numbers on every similar product.I want a refund of 4 dollars as I had a coupon for 20%.

Business

Response:

From: [redacted].com [mailto:[redacted]com] Sent: Wednesday, June 12, 2013 4:17 PMTo: [redacted]@sandiego.Revdex.com.orgSubject: id [redacted], geppetto's I called Mr. [redacted] myself to apologize for the error in his transaction. We processed a refund immediately for the mistake and also issued him a gift card to express our apologies. The matter has been resolved. [redacted] President, Geppetto's Inc. Board Chair, The Good Toy Group 7850 Girard Ave. La Jolla, CA 92037 ###-###-#### ext 2# fax ###-###-#### GeppettosToys.com

I went into the store on June 1st Saturday in the afternoon to purchase Boo the dog - All the dogs on display had a clearly marked price of 24.95. However, when I went to pay the sales person charged me 29.95 claiming that the displayed price on ALL the dogs is wrong. Was not even apologetic about it just kept saying the price is wrong the price is wrong.

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Description: Toys - Retail

Address: 7850 Girard Ave, La Jolla, California, United States, 92037

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www.geppettostoys.com


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