German Car Repair

Great Service better price than my local Dealer and Better Service if you own Mercedes or BMW you'll find out that service by the Dealer is very expensive so I found it to be a great and a better alternative Best Regards [redacted] **

The customer making the claim is a personal friend for many years but brought me her car as acustomerI scanned the ECU (no charge) and came up with a misfireI told her we would start withreplacing spark plugs first and if the miss is still there I would replace ignition wiresThe car was not atall maintained with very dirty air filter and looked to be never tunedI explained it could be other thingsmaking it miss but we have to start with basics tune up itemsShe called that it still missed but therewas no check engine light this timeI carried through with replacing very old spark plug wires and felt nomiss or no check engine lightShe called a few days iater sounding intoxicated ( I know her personaiiyto be on prescription drugs and a heavy drinker)As I was trying to explain that I was trying to find theproblem with basics again she kept saying she paid me to fix her car and it wasn't fixed.l made themistake of saying to quit [redacted] since she was a friend ( I wrongly assumed)She finally informed methe check engine light was on and I said to bring the car in that I have to scan and see what's the realproblemBefore when I asked to leave the car so I could feel it miss she couldn't be without her car.When she did leave her car it was only while she was at her favorite bar drinkingThe first time shebrought the car in I also replaced the brake pads in front so her bill-was approx $For a mini tune ·up1front pads and safety inspectionThe second time I had to replace the wires she claims was unnecessaryand misquoted the estimate as I opted for the better choice of plug wiresHer bill total was approx$but she would only give me $which I exceptedThe plug wires cost me more than the $25dollars she paid for plus $laborI always guarantee my work but she had to bring and leave the car tobe fixed not just complain on the phoneShe has since texted me several times the she took the carelsewhere and they replaced the new parts as I did even the wires she claims was unnecessaryShehasn't let me know if that fixed the car but my years experience says the problem is still there and ismore complexIt could be possible the parts were defective but without me checking the car doubtful.To make a claim with Revdex.com instead of dealing with me shows me the kind of person she really isThe carwas poorly maintained with bald tires and I tried to give her good deal but she wants it cheaper if she'sasking for money back

ð ð ð ð ð After going to my local dealer for routine service I was told that I need $$$repairs to my car I own a late model Mercedes and was shocked that a car with so few miles needs so much work I wanted a second opinion and a friend recommended German Car Repair in Boca Raton(I live in Parkland) After their checkup(free) I was told that nothing is wrong with my car and in the future I'll go to German Car Repair Very happy , [redacted] was very nice and super honest **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Wow! I am dumbfounded by the personal attack in response to a professional matterI guess that alone speaks to the character of this merchantI thought a merchant telling an older woman customer to "stop ***" when there were issues regarding quality of service was bad and I choose Revdex.com above *** as a professional avenue to address these issuesThis type of response from German Auto Repair leaves me fearful and anxious for my safety
My issues were not addressed,
In case it is helpful I can tell you that after taking my car to *** *** Ford in Costa Mesa for identification and repair of the actual problem it runs perfectUnfortunately, *** *** Ford informed me that the spark plug and spark plug wires installed by German Auto Repair needed to be removed and replaced alsoI am not a mechanicI do know that after GAR "fixed" my car twice it did not run good or at allAfter Ford fixed my car, it runs perfectFord managed to fix my car without any name calling or attacks on my character, Aside from needing a new tire Ford finds no other issues need attention at this timeFord tells me my car is in good shape for its age
The bot*** line is simpleI paid for work/labor and parts from German Auto Repair that did not contribute to fixing my car, were unnecessary and ultimately faulty, needing to be replacedAS a customer, I should be compensated by the merchant that did the faulty workMechanics should not get away with treating women like this when it comes to car repairs
Regards,
*** ***

was recommended by a friend who drives a Mercedes and said that
German Car Repair is the Best shop around for Mercedes & BMW, found the shop very clean with nice waiting area with free wifi and HD tv with all the channels (lol)the fixed my car same day on time and reset all the service lights on my BMW 528I,
great experience!!!
***(Boca Raton)

The customer making the claim is a personal friend for many years but brought me her car as acustomer. I scanned the ECU (no charge) and came up with a misfire. I told her we would start withreplacing spark plugs first and if the miss is still there I would replace ignition wires. The car was not...

atall maintained with very dirty air filter and looked to be never tuned. I explained it could be other thingsmaking it miss but we have to start with basics tune up items. She called that it still missed but therewas no check engine light this time. I carried through with replacing very old spark plug wires and felt nomiss or no check engine light. She called a few days iater sounding intoxicated ( I know her personaiiyto be on prescription drugs and a heavy drinker). As I was trying to explain that I was trying to find theproblem with basics again she kept saying she paid me to fix her car and it wasn't fixed.l made themistake of saying to quit [redacted] since she was a friend ( I wrongly assumed). She finally informed methe check engine light was on and I said to bring the car in that I have to scan and see what's the realproblem. Before when I asked to leave the car so I could feel it miss she couldn't be without her car.When she did leave her car it was only while she was at her favorite bar drinking. The first time shebrought the car in I also replaced the brake pads in front so her bill-was approx $270. For a mini tune ·up1front pads and safety inspection. The second time I had to replace the wires she claims was unnecessaryand misquoted the estimate as I opted for the better choice of plug wires. Her bill total was approx$135 but she would only give me $120 which I excepted. The plug wires cost me more than the $25dollars she paid for plus $90 labor. I always guarantee my work but she had to bring and leave the car tobe fixed not just complain on the phone. She has since texted me several times the she took the carelsewhere and they replaced the new parts as I did even the wires she claims was unnecessary. Shehasn't let me know if that fixed the car but my 45 years experience says the problem is still there and ismore complex. It could be possible the parts were defective but without me checking the car doubtful.To make a claim with Revdex.com instead of dealing with me shows me the kind of person she really is. The carwas poorly maintained with bald tires and I tried to give her good deal but she wants it cheaper if she'sasking for money back.

Great Service
better price than my local Dealer and Better Service
if you own Mercedes or BMW you'll find out that service by the Dealer is very expensive so I found it to be a great and a better alternative
Best Regards
[redacted]

🌟🌟🌟🌟🌟
After going to my local dealer for routine service I was told that I need $$$repairs to my car
I own a late model Mercedes and was shocked that a car with so few miles needs so much work
I wanted a second opinion and a friend recommended German Car Repair in Boca Raton(I live in Parkland)
After their checkup(free) I was told that nothing is wrong with my car and in the future I'll go to German Car Repair
Very happy ,[redacted] was very nice and super honest
**

Review: I took my car to [redacted] at German Auto Repair when the service engine light came on. [redacted] hooked it up to his computer, diagnosed the problem, gave me a quote and repaired my car and took about $280. I drove the car and it had the same problem. Took it back to [redacted]. He stated he changed the spark plugs but should also have changed the spark plug wires. Gave me a quote of $90-$35 for parts the rest for labor. He made changes and charged me $145.(48 for parts the rest labor) He agreed to take $120. The Car was still not fixed. When I called to tell him that the problem was the same he stated that that sometimes happens. He stated he was "chasing" the problem. When I politely told him I needed the problem fixed not "chased" and he had taken my money twice but did not fix the car he replied: "Stop [redacted]". Really? a female cus[redacted]er complains to the mechanic that the car is not fixed and gets told to stop [redacted]? My car died and left me stranded on the side of the road. I had to have it towed and found out the problem was the fuel pump and filter. [redacted] changed unnecessary parts and took my money AND told a female cus[redacted]er to Stop [redacted]. That's just not right!So no [redacted]. Now I'm taking action. First, the Revdex.com to report mechanics who take your money but do not repair the car, and disrespect women. I doubt a mechanic would tell a man to stop [redacted] when he failed to fix his car!!!Desired Settlement: First I want the Revdex.com informed. I want German Auto Repair to know that a complaint has been lodged against them so that hopefully they will not treat the next person the same. GAR is a one man shop that came well recommended. They only take cash. I didn't walk in blind. But I did walk out with my eyes opened![redacted] did unnecessary work. He should be held accountable for that. He can't return the parts he sold me but he should refund me for the unnecessary time/labor he charged me at $90 an

Business

Response:

The customer making the claim is a personal friend for many years but brought me her car as acustomer. I scanned the ECU (no charge) and came up with a misfire. I told her we would start withreplacing spark plugs first and if the miss is still there I would replace ignition wires. The car was not atall maintained with very dirty air filter and looked to be never tuned. I explained it could be other thingsmaking it miss but we have to start with basics tune up items. She called that it still missed but therewas no check engine light this time. I carried through with replacing very old spark plug wires and felt nomiss or no check engine light. She called a few days iater sounding intoxicated ( I know her personaiiyto be on prescription drugs and a heavy drinker). As I was trying to explain that I was trying to find theproblem with basics again she kept saying she paid me to fix her car and it wasn't fixed.l made themistake of saying to quit [redacted] since she was a friend ( I wrongly assumed). She finally informed methe check engine light was on and I said to bring the car in that I have to scan and see what's the realproblem. Before when I asked to leave the car so I could feel it miss she couldn't be without her car.When she did leave her car it was only while she was at her favorite bar drinking. The first time shebrought the car in I also replaced the brake pads in front so her bill-was approx $270. For a mini tune ·up1front pads and safety inspection. The second time I had to replace the wires she claims was unnecessaryand misquoted the estimate as I opted for the better choice of plug wires. Her bill total was approx$135 but she would only give me $120 which I excepted. The plug wires cost me more than the $25dollars she paid for plus $90 labor. I always guarantee my work but she had to bring and leave the car tobe fixed not just complain on the phone. She has since texted me several times the she took the carelsewhere and they replaced the new parts as I did even the wires she claims was unnecessary. Shehasn't let me know if that fixed the car but my 45 years experience says the problem is still there and ismore complex. It could be possible the parts were defective but without me checking the car doubtful.To make a claim with Revdex.com instead of dealing with me shows me the kind of person she really is. The carwas poorly maintained with bald tires and I tried to give her good deal but she wants it cheaper if she'sasking for money back.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Wow! I am dumbfounded by the personal attack in response to a professional matter. I guess that alone speaks to the character of this merchant. I thought a merchant telling an older woman customer to "stop [redacted]" when there were issues regarding quality of service was bad and I choose Revdex.com above [redacted] as a professional avenue to address these issues. This type of response from German Auto Repair leaves me fearful and anxious for my safety.

My issues were not addressed,

In case it is helpful I can tell you that after taking my car to [redacted] Ford in Costa Mesa for identification and repair of the actual problem it runs perfect. Unfortunately, [redacted] Ford informed me that the spark plug and spark plug wires installed by German Auto Repair needed to be removed and replaced also. I am not a mechanic. I do know that after GAR "fixed" my car twice it did not run good or at all. After Ford fixed my car, it runs perfect. Ford managed to fix my car without any name calling or attacks on my character, Aside from needing a new tire Ford finds no other issues need attention at this time. Ford tells me my 2001 car is in good shape for its age.

The bot[redacted] line is simple. I paid for work/labor and parts from German Auto Repair that did not contribute to fixing my car, were unnecessary and ultimately faulty, needing to be replaced. AS a customer, I should be compensated by the merchant that did the faulty work. Mechanics should not get away with treating women like this when it comes to car repairs.

Regards,