Get Berkey

We shipped the items to the customer by USPS Priority. The customer claims they did not sign for it on May 24th, yet the USPS tracking shows that it was signed for by “L Percival” on the 24th. So she obviously did receive the items before she left for her trip on that Wednesday
night USPS tracking number: *** *** Regarding the issue with the product itself, we did tell her we would get them replaced under warranty. The replacement items were also shipped by USPS Priority and were delivered on 7/14/17. USPS tracking number: *** *** Thanks, *** GetBerkey