Get ConnectEd LLC

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me? I have received a check for $in the mail.? I want to make a few points in response to the recent communication from ConnectEdI think it legitimate for a business to state "no refunds for no-shows" to their events? Nevertheless, ConnectEd has no statement to that effect on their website or on the payment receipt that I received.? However, this policy does not apply to our situation anyway which this latest communication impliesMy son was not a no-show? Instead, ConnectEd cancelled the event and offered registrants either a credit to another instructional session or a refund? A refund or credit would be expected in this type of situation since it was the firm that cancelled.? I chose to ask for the refund in November 2016, just a few days after the course cancellation? So it is truly disappointing that the owner has sent an accompanying letter informing me that she is refunding me the money as a "courtesy" when it was offered by her firm at the time of the cancellation and confirmed several times by email that a refund would be paid? I don't know why ConnectEd's owner decided to change her mind in providing a promised refund and now labeling it a "courtesy." ? I had to make a formal complaint to the Revdex.com to get paid!? In the meantime, no [redacted] prep session has been offered by ConnectEd again in months (Nov-May 2017).? Regards, [redacted] ***

This letter is the response to a complaint submitted on 4f14/with an ID of [redacted] .An [redacted] Boot Camp was scheduled for November 12, On November 9, 2016, the [redacted] Boot Camp was rescheduled for early springAn acute emergency situation and ow enrollment necessitated a decision to rescheduleAn email was sent to the students and parents informing them of the circumstances.According to the Terms of Sale, Get ConnectEd, LLC does not offer refundsHowever, Get ConnectEd, LLC will issue a client a credit that can be applied to another boot campAs a courtesy, a refund was offered; however, Get ConnectEd, LLC students enrolled in a cancelled bootcamp are placed in another date of their choosing as stated in the Terms of Sale, which the client agreed upon before purchasing this boot camp.lf more information is required, please do not hesitate to cont [redacted] me.Best,Natalie [redacted] R***, M.EdGet Connected, LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I have received a check for $in the mail. I want to make a few points in response to the recent communication from ConnectEdI think it legitimate for a business to state "no refunds for no-shows" to their events Nevertheless, ConnectEd has no statement to that effect on their website or on the payment receipt that I received. However, this policy does not apply to our situation anyway which this latest communication impliesMy son was not a no-show Instead, ConnectEd cancelled the event and offered registrants either a credit to another instructional session or a refund A refund or credit would be expected in this type of situation since it was the firm that cancelled. I chose to ask for the refund in November 2016, just a few days after the course cancellation So it is truly disappointing that the owner has sent an accompanying letter informing me that she is refunding me the money as a "courtesy" when it was offered by her firm at the time of the cancellation and confirmed several times by email that a refund would be paid I don't know why ConnectEd's owner decided to change her mind in providing a promised refund and now labeling it a "courtesy." I had to make a formal complaint to the Revdex.com to get paid! In the meantime, no *** prep session has been offered by ConnectEd again in months (Nov-May 2017).
Regards,
*** ***

This letter is the response to a complaint submitted on 4f14/with an ID of ***.An *** Boot Camp was scheduled for November 12, On November 9, 2016, the *** Boot Camp was rescheduled for early springAn acute emergency situation and ow enrollment necessitated a decision to
rescheduleAn email was sent to the students and parents informing them of the circumstances.According to the Terms of Sale, Get ConnectEd, LLC does not offer refundsHowever, Get ConnectEd, LLC will issue a client a credit that can be applied to another boot campAs a courtesy, a refund was offered; however, Get ConnectEd, LLC students enrolled in a cancelled bootcamp are placed in another date of their choosing as stated in the Terms of Sale, which the client agreed upon before purchasing this boot camp.lf more information is required, please do not hesitate to cont*** me.Best,Natalie ** R***, M.EdGet Connected, LLC

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me? I have received a check for $in the mail.? I want to make a few points in response to the recent communication from ConnectEdI think it legitimate for a business to state "no refunds for no-shows" to their events? Nevertheless, ConnectEd has no statement to that effect on their website or on the payment receipt that I received.? However, this policy does not apply to our situation anyway which this latest communication impliesMy son was not a no-show? Instead, ConnectEd cancelled the event and offered registrants either a credit to another instructional session or a refund? A refund or credit would be expected in this type of situation since it was the firm that cancelled.? I chose to ask for the refund in November 2016, just a few days after the course cancellation? So it is truly disappointing that the owner has sent an accompanying letter informing me that she is refunding me the money as a "courtesy" when it was offered by her firm at the time of the cancellation and confirmed several times by email that a refund would be paid? I don't know why ConnectEd's owner decided to change her mind in providing a promised refund and now labeling it a "courtesy." ? I had to make a formal complaint to the Revdex.com to get paid!? In the meantime, no *** prep session has been offered by ConnectEd again in months (Nov-May 2017).?
Regards,
*** ***

See attachment

This letter is the response to a complaint submitted on 4f14/2017 with an ID of [redacted].An [redacted] Boot Camp was scheduled for November 12, 2016. On November 9, 2016, the [redacted] Boot Camp was rescheduled for early spring. An acute emergency situation and ow enrollment necessitated a decision to...

reschedule. An email was sent to the students and parents informing them of the circumstances.According to the Terms of Sale, Get ConnectEd, LLC does not offer refunds. However, Get ConnectEd, LLC will issue a client a credit that can be applied to another boot camp. As a courtesy, a refund was offered; however, Get ConnectEd, LLC students enrolled in a cancelled bootcamp are placed in another date of their choosing as stated in the Terms of Sale, which the client agreed upon before purchasing this boot camp.lf more information is required, please do not hesitate to cont[redacted] me.Best,Natalie ** R[redacted], M.Ed. Get Connected, LLC