Get Excellent Credit

Dear Mr. [redacted]:We are sorry to hear that you are experiencing difficulties accessing your order.However, our records confirm that an email containing your order access detailswas sent to you on November 14, 2014 at 7:10PM.Please see the order fulfillment details...

copied here below:(Please do not forget to check your spam folder.)[redacted]From: [redacted]@getexcellentcredit.orgTo: the[redacted]Subject: [redacted]: Your Get Excellent Credit in 15 Days Order Has Arrived!Date: Fri, 14 Nov 2014 19:10:35 -0800[redacted]:Your Get Excellent Credit in 15 Days Order Has Arrived. You may access your purchase by clicking the link below....(Confidential credentials have been truncated for your security.)[redacted]In the future, should you experience any difficulties, please email: [redacted]@getexcellentcredit.orgSincerely,[redacted]@GetExcellentCredit...⇄

Hello:The customer clearly represents that he did, in fact, receive the product.Our guarantee is limited to people who actually use the program and not simply speculate about its potential success.More than 100,000 US Citizens have used the product successfully over the past 15 years. If the customer would like a refund, he will simply need to use the product as specified. And if the product does not produce the results that we promise, simply send a denial letter from a creditor stating the reason for the denial of credit. If the customer does not at last try to use the product as specified, then we will not provide a refund since the educationhas already been obtained. We cannot un-teach someone our techniques. If the customer has decided not to use the education learned at this time, then that is their prerogative. But that does not mean that the customer will not use the valuable education in the future. Therefore, we do not provide refunds unless the consumer proves that they followed the steps of the program and provides a denial letter from a creditor, and upon review, we will provide a full refund.We consider this matter closed until we receive the items as specified above.Sincerely,[redacted]@GetExcellentCredit.org

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The company is completely fradulant in every single way.  I paid $99 assuming I was getting a service from Getexcellentcredit, I instantly get a receipt from [redacted] for the exact same amount as what I just purchased from get excellentcredit.  So then I call the customer service number listed on the website and the phone lines all went to voicemails for boingopia.  I called three different extensions and they all three went to voicemails, and even though I left messages 3 times, to this day I still haven't received one single phone call back from them.  They charged my card at 8:53 AM and after I called my bank to file a complaint and contacted the Revdex.com then almost 12 hours later they sent me an ebook.  However their website very clearly said it wasn't an ebook as you will note from the screen shot.They had me enter a pin number to access the ebook which I didn't realize it was an ebook until after I had opened it.  By entering the pin, now they can verify that they delivered the purchase and I got it. Of course the product was nothing like what they claimed.  They claim that people can get excellent credit in 15 days.  Well based on their information of writing letters to the credit bureaus, that is completelyinaccurate and false.  There is no way anyone could follow their supposed outline and get excellent credit in 15 days.  I would be wiling to bet they can't produce one single proof of anyone following their system and getting excellent credit in 15 days.  In the second picture they talked about getting a new id number on day one.  No where in their phony material did they tell someone how to get a new id number.  Then they talked about getting unlimited new trade lines, well the way they do that is to go and make a bunch of different purchases at stores that I would never shop at in order to build my credit that way.  Again, that was contrary to what they promised.  This company pulled the ultimate bate and switch and what they delivered was not even close to what they promised.  Their argument was that they delivered the product as ordered.  I would challenge anyone to watch their sales video and see the supposed product and you will clearly see for your self that this company is complete and total fraudulant company that has learned how to cover their tracks so that they can claim they delivered what was purchased.  Regards,[redacted]

Regards,