This seller charged an unreasonable $250 restocking fee. Their basis for this was because I accepted delivery of the package and returned it and therefore were uncertain if it had been tampered with. However, the package was clearly never opened as they should have easily been able to determine once they received it back. their claim that they had an ethical responsibility to send it back to the manufacturer is pure nonsense. While they had said it would be easier to decline acceptance of the package, at no time did they say that was mandatory in order to receive a full refund as opposed to a partial one.
This seller charged an unreasonable $250 restocking fee. Their basis for this was because I accepted delivery of the package and returned it and therefore were uncertain if it had been tampered with. However, the package was clearly never opened as they should have easily been able to determine once they received it back. their claim that they had an ethical responsibility to send it back to the manufacturer is pure nonsense. While they had said it would be easier to decline acceptance of the package, at no time did they say that was mandatory in order to receive a full refund as opposed to a partial one.