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Get Fit 24/7 Reviews (2)

Review: I my son, [redacted] and my wife, [redacted] we had attending to 24/7 for half of year. My son's local doctor told me my son has scoliosis which it forces me to cancel our gym membership. I have x-ray to prove it. I had been waiting for local doctor call for my son's back treatment. Unfortunately I got frustrating that I have not get a word from doctor for almost 4-6months. I decided to take my son to Chiropractic. I did regularly take my son to [redacted] which was voted best Chiropractic in Tracy. (XXX) XXX-XXXX XXXX N [redacted], ** XXXXX. I told to 24/7 owner that I, [redacted] and [redacted] we can no longer attending to 24/7 due to our special attention to [redacted] who suffers with scoliosis. Which date back in I believe July in 2012. I did signed on agreement for ending of 1-year term due to health reason.

Desired Settlement: DesiredSettlementID: Refund

According to my first contract. This one-year contract ended on Jan 1st, 2013. Get Fit 24/7 suppose not continue charging me from Jan 2013 to June 2013= $85.99 and 8charges in July on 27th in a day. 8 payments in a day in a month, July alone. That 14payments which 24/7 owes me $1205.86. But I did signed on 2nd paperwork which is for ending of one-year contract due to health reason. So August to December=5payments added to 14= 19payments. GetFit 24/7 owes me $1633.81

Business

Response:

Consumer's Final Response

And also I told to Gym owner that I and my family we will move to Texas. We are currently live in Texas. He did not believe we move to Texas. I have prove a copy of lease apartment.

Review: Continued pulling funds after cancellation the month after they stated that I would stop being charged.

I cancelled my membership pursuant to the rules set out in the contract. I moved back to Utah from California where the gym is located. I spoke with the owner of the gym when I signed up and stated that I am a student in Utah and would only be in California for the summer. He stated that I would have to show proof that I was going to move to Utah and that I would have my account closed. I showed him the lease to my new home in Utah and I was ensured that my account would be closed. I was charged the following month. I asked why was I charged and they stated that I would be responsible for thirty days from postmark date and that the charge was the last they would be taking. I got charged yet again in October.

Here is a copy of the email their representative sent me on September 2, 2013:

Hi [redacted],

I received your e-mail and am getting back to you about your concern. The postmark date begins the 30 day cancellation period. You are responsible for any payments during the 30 day period. This last payment is the last payment we will receive from you. If you have any further questions or concerns please give me a call or e-mail me.

--

In health,

[redacted] Avenue Ste. 7

[redacted] CA XXXXX

[redacted]@gmail.com

XXX) XXX-XXXX

--

Get Fit 24/7 Hilmar Staffed Hours:

Monday-Thursday: 10am-7pm

Friday-Saturday: 10am-2pmDesired Settlement: I want to be refunded for the month of October that they charged my account after reassuring me that I would not be charged again. I want them to officially close the account and provide proof that the account is in fact closed.

Business

Response:

Final Consumer Response

We have resolved the issue in this complaint. Thank you so much for your help.

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Description: Health & Fitness Program Consultants

Address: 1015 Bardstown Road, Louisville, Kentucky, United States, 40204

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Web:

www.get_fit_247.wisebuyingmall.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Get Fit 24/7, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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