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Sent: Tuesday, January 31, 2:PMSubject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] In response to the complaint from MrJoheir, the photos were January 13, via FedEx Express, to the address in his complaintThe video was not part of the package, but we asked permission ti video the ceremony as a testThe video did not process, so no video exists Our contract gave no specific time line for delivery, so there was no breach in our agreementThe simple fact is the photographer fell behind processing photos from several orders, but all orders to date have been fulfilled MrJoheir has received his photos in high resolution digital format, edited for prints on a USB flash drive This is the most important thing that his memories were captured and deliveed to him Please let us know if you need further information Paul *** Minister

Sent: Tuesday, January 31, 2017 2:17 PMSubject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #[redacted]   In response to the complaint from Mr. Joheir, the photos were January 13, 2017 via FedEx Express, to the address in his complaint. The video was not part of the...

package, but we asked permission ti video the ceremony as a test. The video did not process, so no video exists.   Our contract gave no specific time line for delivery, so there was no breach in our agreement. The simple fact is the photographer fell behind processing photos from several orders, but all orders to date have been fulfilled.   Mr. Joheir has received his photos in high resolution digital format, edited for prints on a USB flash drive.    This is the most important thing that his memories were captured and deliveed to him.   Please let us know if you need further information.  Paul [redacted]  Minister