Complaint: [redacted] I am rejecting this response because: [redacted] misinterpreted the conversation since it was all via text messageIn no way was I 'demanding' anything from herShe asked me what I wanted, so I very clear in my expectationsShe refused to work with meShe has jumped to conclusions regarding our interactionI was asked by one of her employees to text pictures to [redacted] , and I obligedShe asked me what I'd like to have for the fridge and I told her that I thought $was fairShe said she wasn't going to give me that much for the fridgeI asked if she would 'do right be her customer' and come look at the fridge and waive the trip chargeShe refusedShe said I could haul it in to her business myself (miles away), and she MIGHT be willing to buy it backI told her that I didn't want to go through the trouble for a 'maybe'.**The fridge has since had a brand new motor installedThat seems to have been the issue since the fridge is working now.**I would still like for [redacted] to come pickup the fridge and buy it back from meI would like $300, which I believe is completely fair, considering I paid nearly $and didn't even get the keep the fridge for a full monthsI know that she can turn around and make a profit off of this fridgeI don't wish to deal with it anymore, as I'm sure she would agree[redacted] -- please accept my apology for any misunderstandings and consider working with me to make things rightI would greatly appreciate it.Thank you, [redacted] Regards, [redacted]
We give a month guarantee and take pride in doing our very best to make sure everything is working as designed There did not seem to be any way that this particular customer was going to be happy She refused to pay for us to go out and look at it, would not bring it in so we could give her a super good deal, etc The only thing she wanted to do was berate, accuse and demand There was no point in even trying as customer was demanding unreasonable things for an item months out of warranty
We give a 6 month guarantee and take pride in doing our very best to make sure everything is working as designed. There did not seem to be any way that this particular customer was going to be happy. She refused to pay for us to go out and look at it, would not bring it in so we could...
give her a super good deal, etc. The only thing she wanted to do was berate, accuse and demand. There was no point in even trying as customer was demanding unreasonable things for an item 6 months out of warranty.
Complaint: [redacted]
I am rejecting this response because:[redacted] misinterpreted the conversation since it was all via text message. In no way was I 'demanding' anything from her. She asked me what I wanted, so I very clear in my expectations. She refused to work with me. She has jumped to conclusions regarding our interaction. I was asked by one of her employees to text pictures to [redacted], and I obliged. She asked me what I'd like to have for the fridge and I told her that I thought $300 was fair. She said she wasn't going to give me that much for the fridge. I asked if she would 'do right be her customer' and come look at the fridge and waive the trip charge. She refused. She said I could haul it in to her business myself (20 miles away), and she MIGHT be willing to buy it back. I told her that I didn't want to go through the trouble for a 'maybe'.**The fridge has since had a brand new motor installed. That seems to have been the issue since the fridge is working now.**I would still like for [redacted] to come pickup the fridge and buy it back from me. I would like $300, which I believe is completely fair, considering I paid nearly $500 and didn't even get the keep the fridge for a full 12 months. I know that she can turn around and make a profit off of this fridge. I don't wish to deal with it anymore, as I'm sure she would agree.[redacted] -- please accept my apology for any misunderstandings and consider working with me to make things right. I would greatly appreciate it.Thank you, [redacted]
Regards,
[redacted]
Complaint: [redacted] I am rejecting this response because: [redacted] misinterpreted the conversation since it was all via text messageIn no way was I 'demanding' anything from herShe asked me what I wanted, so I very clear in my expectationsShe refused to work with meShe has jumped to conclusions regarding our interactionI was asked by one of her employees to text pictures to [redacted] , and I obligedShe asked me what I'd like to have for the fridge and I told her that I thought $was fairShe said she wasn't going to give me that much for the fridgeI asked if she would 'do right be her customer' and come look at the fridge and waive the trip chargeShe refusedShe said I could haul it in to her business myself (miles away), and she MIGHT be willing to buy it backI told her that I didn't want to go through the trouble for a 'maybe'.**The fridge has since had a brand new motor installedThat seems to have been the issue since the fridge is working now.**I would still like for [redacted] to come pickup the fridge and buy it back from meI would like $300, which I believe is completely fair, considering I paid nearly $and didn't even get the keep the fridge for a full monthsI know that she can turn around and make a profit off of this fridgeI don't wish to deal with it anymore, as I'm sure she would agree[redacted] -- please accept my apology for any misunderstandings and consider working with me to make things rightI would greatly appreciate it.Thank you, [redacted] Regards, [redacted]
We give a month guarantee and take pride in doing our very best to make sure everything is working as designed There did not seem to be any way that this particular customer was going to be happy She refused to pay for us to go out and look at it, would not bring it in so we could give her a super good deal, etc The only thing she wanted to do was berate, accuse and demand There was no point in even trying as customer was demanding unreasonable things for an item months out of warranty
We give a 6 month guarantee and take pride in doing our very best to make sure everything is working as designed. There did not seem to be any way that this particular customer was going to be happy. She refused to pay for us to go out and look at it, would not bring it in so we could...
give her a super good deal, etc. The only thing she wanted to do was berate, accuse and demand. There was no point in even trying as customer was demanding unreasonable things for an item 6 months out of warranty.
Complaint: [redacted]
I am rejecting this response because:[redacted] misinterpreted the conversation since it was all via text message. In no way was I 'demanding' anything from her. She asked me what I wanted, so I very clear in my expectations. She refused to work with me. She has jumped to conclusions regarding our interaction. I was asked by one of her employees to text pictures to [redacted], and I obliged. She asked me what I'd like to have for the fridge and I told her that I thought $300 was fair. She said she wasn't going to give me that much for the fridge. I asked if she would 'do right be her customer' and come look at the fridge and waive the trip charge. She refused. She said I could haul it in to her business myself (20 miles away), and she MIGHT be willing to buy it back. I told her that I didn't want to go through the trouble for a 'maybe'.**The fridge has since had a brand new motor installed. That seems to have been the issue since the fridge is working now.**I would still like for [redacted] to come pickup the fridge and buy it back from me. I would like $300, which I believe is completely fair, considering I paid nearly $500 and didn't even get the keep the fridge for a full 12 months. I know that she can turn around and make a profit off of this fridge. I don't wish to deal with it anymore, as I'm sure she would agree.[redacted] -- please accept my apology for any misunderstandings and consider working with me to make things right. I would greatly appreciate it.Thank you, [redacted]
Regards,
[redacted]