G.F. Schiavoni Plumbing & Heating, Inc.

Review: I had a flood in my basement.

As I have in the past, I called Schiavoni for service.

The man on the phone said someone would be out to pump out my basement with a sump pump.

Though I asked, he would give me no time frame of when they might arrive.

About 20 minutes after my initial call, I called to cancel the service call.

A friend had answered a text saying they would be by shortly with 2 pumps.

I spoke with the same person I had originally spoken with.

At no time did he say there would be a charge for the call, even though no one showed up.

4 weeks later I received a bill for the "aborted" service call for more than $100.

Had the person I spoke with given me a time of arrival, I would have understood. But all he said was, "they will get there when they can."Desired Settlement: I would like Schiavoni to refrain from sending me further bills.

I cancelled an appointment with someone who could not even give me a time frame for the appointment.

I see no reason to be billed.

There was no service performed.

Consumer

Response:

At this time, I have not been contacted by G.F. Schiavoni Plumbing & Heating, Inc. regarding complaint ID [redacted].

Sincerely,