G&G Sealcoating and Paving of New York, LLC

G and G Seal Coating and Paving of New York, LLCRT 104Ontario NY 14519To whom it may concern:We have received a complaint submitted from the Revdex.com referencing a [redacted] Mr [redacted] was scheduled for a seal coating on 8/23/15; because we weren't there by 2:00pm he called the office at 2:00pm to cancel when our work hours are am till pmDue to the type of business we are; weather does play a big role in our ability to complete our daily schedules and at certain times we set aside certain dates if weather is a factorWe left him a message on his machine for us to do his driveway the very next day as well as a discount, another attempt was made and another message was left to get a hold of Mr [redacted] and still no response until we received your letter from the Revdex.com on 9/18/15.Sincerely;Anne G

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
I was NEVER contacted by this business with any offers for discounted or any other service. They have never left any messages on my voicemail system that I am aware of.I spoke with someone from G&G the day they were scheduled, and did not show up.I informed that person at the time of our conversation, that I NEVER wanted to hear fromor have any further contact with the business, because this was the second time I tried tohave them sealcoat my driveway, and the second time they did not appearI believe thecall I did receive was at approximately 6PM, and they were done for the day. I do not want any offers from the company, and as I stated in my original complaint, the complaint was made so that others might be made aware that G&G does notalways honor their commitments

G and G Seal Coating and Paving of New York, LLC149 RT 104Ontario NY 14519To whom it may concern:We have received a complaint submitted from the Revdex.com referencing a [redacted].  Mr. [redacted] was scheduled for a seal coating on 8/23/15; because we weren't there by 2:00pm he called the office...

at 2:00pm to cancel when our work hours are 8 am till 8 pm. Due to the type of business we are; weather does play a big role in our ability to complete our daily schedules and at certain times we set aside certain dates if weather is a factor. We left him a message on his machine for us to do his driveway the very next day as well as a discount, another attempt was made and another message was left to get a hold of Mr. [redacted] and still no response until we received your letter from the Revdex.com on 9/18/15.Sincerely;Anne G.