Ghent Caregivers, Inc.

I feel the hotel should make repairs on the rooms! I also feel hotel is aware of my complains

Thank you for contacting Wyndham Hotel GroupI would be happy to assist you further but I need a little more information to help Please provide the following: - Name of the guest on the reservation - Property address, including city and state - Date of arrival - Date of
departure - Reservation confirmation number I look forward to assisting you

Revdex.com Case #:*** Hotel Site #: *** Customer Care Case : *** Dear Contact: Thank you for notifying our office of the concern filed by tory Price at the Baymont property in Atlantic City, NJ To assist in reaching a resolution, I’ve
informed the property’s general manager of the situationThe general manager will contact the guest on or before May 31st. As a company, we’re committed to delivering a great experience with every stay with us If for some reason this concern is not resolved, please contact me directly at *** and I will personally help address the guest's needs Thank you,*** **

Dear [redacted]
Thank you for notifying our office of the concern filed by [redacted] at the Baymont Inn and Suites property in Atlantic City, NJ.   Our brands are committed to assuring that all of its properties provide great service and quality accommodations. This guest’s comments have made us aware of an instance when one of our properties did not meet a valued customer’s expectations. We regret that the guest had to contact you and our office regarding her concerns with the property. Each property is independently owned and operated under a franchise. This means that the property’s management is responsible for meeting brand standards and for day-to-day operations.   After thorough review, we feel the best resolution will be achieved by direct communication between the property management and the guest. Once again, we apologize for any inconvenience this may have caused.   If your offices require more information on this matter, please contact me directly at [redacted]      Best Regards,   Mary B.  Liaison, Customer Care Wyndham Hotel Group Phone: 888.675.3379 Fax: 888.565.7707

Hello,   Thank you for contacting Baymont Customer Care.  We value the opinions of our guests and evaluate each message, suggestion and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.   Your...

feedback from your stay at Baymont in Atlantic City, NJ regarding [redacted] helps us understand the kind of services our guests appreciate as well as areas in need of improvement.  You deserve, and should rightfully expect, world-class service from Baymont, including courteous and efficient handling of inquiries and consistent resolutions for them.   With our specialists being the first point of contact for our guests, the service experience they provide is vital to guest satisfaction.   Again, your feedback from your stay will help us identify the opportunities where we can focus on making improvements.  After a review of your concern, the best resolution would be achieved by direct communication between the property management and yourself.  Please contact the property owner at ([redacted], her name is Gia G[redacted]   We appreciate you taking the time to share your experience with us. We look forward to serving you in the future.     Thank you for your interest in Baymont Inn & Suites.    Tell us why here...

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]