Ghost Armor Kiosk

Review: Visited this location approximately a week ago regarding Ghost Armor protection product for iPhone. Was told they would not honor warranty as previous kiosk was a scam and this new kiosk is "the real thing" I explained that my information is in the system but staff and [redacted] would not honor the lifetime warranty agreement. When my address and phone number pulled up into their computer system, instead of using that as verification, they proceeded to discredit their own system and said this is inaccurate information. The staff was cursing at myself and my fiance and in addition told us we were "screwed" as they would in no way honor the warranty that is LISTED in their system under my name and previous purchases. Furthermore staff was extremely rude and when [redacted] got involved, I explained to him the warranty should be honored as my information is in your customer database and shows that I purchased the product here, he said he would not do anything. I informed him I would contact the Revdex.com to settle the issue, he informed me he would call security to remove me from the Kiosk.Desired Settlement: Would appreciate matter settled or will seek legal action for breach of contract with Ghost Armor.

Consumer

Response:

At this time, I have not been contacted by Ghost Armor Kiosk regarding complaint ID [redacted].

Sincerely,