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Ghostpine Carpentry

Ardrossan, Alberta, Canada, T8E 2G9

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Reviews Carpenter Ghostpine Carpentry

Ghostpine Carpentry Reviews (%countItem)

Enlisted her services to winterize my trailer and we had only a verbal agreement as I signed no contract with her. She said that she would do it in a timely fashion.
She asked for money up front for material costs and I gave her in mid august $3000.00 for the materials. I requested a receipt for the e-transfer for the money she provided none, and I asked for the receipts of the materials bought and she supplied nothing.
I tried to call her about her schedule and other questions concerning fulfilling the permit from the county on what was needed to be done and she became very evasive in communication and she said her phone doesn't work and she could only text. All of her text messages did not answer my questions and I asked 6 times for receipts none came in the month. She gave me no timeline on when she would be done.
I don't feel secure with her as she also took from the property without asking a large cage for pets. When I enquired with her if she took it she said yes and I asked her to return it and she said she would bring it back in a day. she did return it but that was really weird ***.
I want my money returned and receipts up front shown of materials spent and then her work.
she also never told me when and times she would be there. I could tell when she worked it was only 4 days as she did not clean up well. I waited one morning for her and left at 1000am she still wasn't there and got home at 400pm and she said she spent the whole day there.
Overall she is not consistent reliable service provider and should have provided receipts of money given and materials purchased. she finally called me and I said "so your phone is working?" and she said she is calling from another phone. My cell phone showed that she was calling from her cell.

Ghostpine Carpentry Response • Oct 09, 2019

To whom it may concern

I was referred to *** by a mutual friend. When I was contacted it was for the purpose of quoting an addition to a property she was interested in purchasing. I met *** onsite when the real estate agent and the building inspector were there. I was present for the overview of the inspection. The inspector had a large amount of visual deficiencies including the lack of insulation on the crawl space, water damage due to no eaves, improper trusses, moisture issues with the lower portion of the exterior walls due to improper siding and septic age issue to name a few. He also advised her that the barn and the other out building were not cost effective to salvage. Despite his recommendations as well as the opinions of her friends she pushed forward with the purchase of the property. I gave her as per her request a guess on what the addition she wanted to put on would cost. She repeatedly asked me if she should purchase the property and I said it was not my choice or place to say. As time progressed I did my best to facilitate her ever changing urgent problems. I was trying to focus on setting up quotes and take offs for the addition. However when she received a quote for $12000 to insulate she began to panic and ask if I could help. We spoke in person and I agreed to insulate the exterior walls on the portions of the trailer crawlspace that would remain during the addition. I subsequently said we did not need to insulate the floor joists and we would need to cover the rigid insulation with drywall as per code. I then stated again that I was finishing up other projects and I would do my best to fit her in. As well as restating I only work during the hours my children are in school.

From my perspective *** and I had a verbal agreement to insulate the crawl space under her trailer. This was near the end of August.

She had mentioned on occasions she had a permit for this and when asked to see what the permit entailed I was never provided a copy.

On Aug 27, 2019 *** sent me a text message stating “ Lets order the spray foam and batting when will we start? I can.pay for it. To which I replied “I have to run into pick up other things tomorrow. Could you etransfer me $3500 and leave the crawl space unlocked?”

“I am going to have to make a couple of trips to get stuff so I was going to bring back a few bags of insulation with me”

Then *** emailed me $3000 to purchase materials on Aug 28, 2019.

On Aug 31, 2019 I purchased the following

26 pieces of 2” ridged cladmate at $46.75

2 bags of comfortbatt roxal at $55.39

1 tube of accoustial sealant at $5.98

2 cans of spray foam at $26.99

Staples and Nails at $10.34

1 can of Spray foam gun cleaner at $26.75

1 roll of vap. Barrier at $102.99

On Sept 14, 2019 I purchased the following

2 bags of comfortbatt roxal at $52.59

During that 2 week period I also delivered

2 bags of comfortbatt roxal at $52.59

1 bags of comfortbatt roxal at $55.39

1 tube of acoustical seal at $5.98

2 cans of spray foam at $26.75

Those materials were overages from work on a my inventory

There was no mark up on any of these materials.

Copies of the receipts will be provided. There are other materials purchased on these receipts that were required for my personal use.

The total spent on materials for ***s Trailer was $1855.99 Gst $92.80 Delivery $200

TOTAL $2148.79

All materials are on site and the over half are installed.

I cannot return installed products as they are installed. If she wishes to return the remaining uninstalled products she is free to do so.

On Sept 23, 2019 I was contacted via text. It read “I would like to get my $3000 back please as I found different renovators. Show me receipts of the materials and invoice me for your time. I know that you have.only been there 4 days and they were not full days. Please return my $3000”

I was able to call *** from my cell phone as I was away from my home which is a rural property. I explained on a number of occasions that my phone was registering NO SERVICE, network not available and Emergency calls only when I was on my property. At this point it was clear that *** was frustrated and began to confuse the conversations we had with the thoughts that I was being dishonest.

That evening I sent her a spread sheet. I included the hours I had spent prior to starting her insulation. This was in hopes that she would see the time and effort required to do a renovations she had initially contacted me to help her set up

I broke down the materials with prices, and gave her my hours as per her request for the insulation portion of the job. ***

She is demanding *** receipts which I can provide. I had not sent those to her at this point as I some of them contain materials for my personal use, and my personal information. All of which I believed would do nothing but confuse her more than she already was.

After receiving this acknowledgment of payment she began a series of aggressive and incoherent texts and emails. I did my best to try to calmly explain to her what I had said. I quickly realized that she was not hearing anything and subsequently sent her an email clearing stating what I had been saying to her all along. ***
I believed she understood that I was completing other projects and would work on her insulation when my time allowed. In the course of the 3 weeks from when I received the money to the date she decided I wasn’t doing what she wanted I received over 45 texts messages from her. These messages included requests for material lists for her barn which I had stated on more than one occasion I would not work on for safety issues. Requests to pull building permits when we had spoken on several occasions about trying to get the appropriate drawings, and rpr reports. Complaints about workers she had hired. Complaints about people not showing up. A spiral of messages questioning me about what I had said to the contractor who she had hired to work in the barn. He had subsequently quit as he was overwhelmed with ***. *** Requests for an invoice for the work I hadn’t finished yet. (to which I explained I would send when I had completed purchases and the job) An explicit text asking me to oversee a crew because she was getting the run around from another contractor. Texts about ordering material for her addition which was discussed but no contract or quote had been written. Messages about getting an engineering report for the permits which I had explained on several occasions we did not need. Messages about permits I never saw. Messages about heat tapes. And then finally a spiral of messages that loosely resembled some conversations we had had. From my time helping *** I came to see that everything was one crisis after another.

As for the issues she had with the lack of cleaning up I believe that these were completely unfounded. The garbage from the insulation bags were removed from site and the cut offs of the insulation were left underneath as the job was not completed.

Also In my conversations with ***, there were numerous occasions when what I was telling her was not what she wanted to hear. In the initial conversations I was asked for a rough idea of what her addition would cost. When I stated over $150,000. She replied “Its causing things to be messed up (with the bank) Redo it under $75,000!!!!” (June 4, 2019). I do not believe *** understood most of what was being said to her. This in itself should have been an indication to me that work on her property was going to have issues regardless of whom did or when it happened.

*** has a very large and overwhelming scope of work on her newly purchased farm. She is tackling the corrals, the barn, the insulation on her crawl space, starting a large addition, her divorce, the sale of her home and moving into the property. I do not believe she understands the process of renovations, or the costs of projects. In conversations with her I watched her misread quotes and bad mouth workers she had on site. If she had not been a friend of a friend I would have not agreed to help her.

As to the resolution she proposed. I am more than happy to provide copies of the receipts of the materials I purchased.

She is also asking for money and materials back. As you see from the receipts the majority of the money has been spent on the materials that are installed or left on site. I will not return the $3000 she emailed The remainder will be used as payment for my labour.

Thank you

***.

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