GI Associates

MrCraig *** filed a
billing/collection complaint and we would like to respond to thisPatient called the office to have a
procedure done in which the physician performing the procedure was in network
with his insuranceThe physician bill was for $and insurance paid us
$
and the rest was a write off per our contracted rate as an in network
providerPatient responsibility was $0.00The facility where the patient had the procedure
was not in networkWe billed the insurance $and as per the patients policy there was no
allowed payment for going out of networkThe facility had to take an out of
network adjustment of $and the insurance applied $to patients
out of network deductible.In the end the facility did discount Mr
***'s bill for $582.47, leaving patient with $balance,Ultimately it Is the patient's
responsibility to check his/her benefits, not the office or the facilitysome
patients choose to go out of network, while others stay within their planWe
cannot tell a patient where to go to have the procedure; again it is the
patient's responsibility to know his/her insurance benefits prior to having any
procedure done.Thank you,

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11905774, and find that this resolution is satisfactory to me.
Regards,
Robert P***

Thank you for the attached notice. Anesthesia Partners Services is a separate company from GI Associates, LLC. However I have printed a copy of the information provided and I have forwarded the customer complaint to Plexus which is the management company for Anesthesia Partners Services
with the request that Plexus contact the customer and resolve any questions or issues this week. Thank you for alerting us to this issue and we are pleased to be able to forward the customer request to the correct company for resolution.Regards, Bob K***