Giacobbe & Co

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI have sent back the earrings using the postage label provided, exactly as directed, and look forward to a prompt refund as promised by the sellerThank you for your help Regards, [redacted]

We contacted the buyer, and have emailed them a return labeland once we receive the earrings back we will issue a full refundWe will then send earrings to GIA for evaluation

[A default letter is provided here which indicates your acceptance of the business's response.  If you...

wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have sent back the earrings using the postage label provided, exactly as directed, and look forward to a prompt refund as promised by the seller. Thank you for your help.
Regards,
[redacted]

hello buyer requested a partial refund for earrings which we have issued.