Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me HOWEVER, even though their representative has scheduled an appointment to remedy this matter, it has not yet been correctedJust thankful they're finally addressing this matter
Regards,
*** ***
The problem with the leaks is due to the fact that the house roof is shotI have sent different crews to try and fix the problemThey have all, independently of each other, said the same thing, that the house roof needs to be replacedThey have all told this to the homeownerWe have, at my
expense, done everything possible to remedy the situationThey have caulked and tarred her roof in various places The problem is not with the patio cover that we installed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have contacted a professional roofer to evaluate the condition of my roofThe representative will be at my home on Thursday, 11/I will contact you after his evaluation is completed
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me HOWEVER, even though their representative has scheduled an appointment to remedy this matter, it has not yet been correctedJust thankful they're finally addressing this matter
Regards,
*** ***
The problem with the leaks is due to the fact that the house roof is shotI have sent different crews to try and fix the problemThey have all, independently of each other, said the same thing, that the house roof needs to be replacedThey have all told this to the homeownerWe have, at my
expense, done everything possible to remedy the situationThey have caulked and tarred her roof in various places The problem is not with the patio cover that we installed
Revdex.com spoke with business today and they stated that an employee went out on Tuesday and an appointment has been set up to address concerns
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have contacted a professional roofer to evaluate the condition of my roofThe representative will be at my home on Thursday, 11/I will contact you after his evaluation is completed
Regards,
*** ***