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Gibraltar Collision Inc.

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Reviews Gibraltar Collision Inc.

Gibraltar Collision Inc. Reviews (5)

Revdex.com:At this time, I have not been contacted by Gibraltar Collision Inc. regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted...

directly by Gibraltar Collision Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
 I have been contact regarding my car and also was told that the rental car that I am using ( which is one of their cars) needs maintenance.  Nothing was ever said about the complaint.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I brought my car to be fixed to [redacted] at Gibraltar collision. He got me a car rental from [redacted] in [redacted]. [redacted] took alittle long in fixing my truck for reasons Im not sure. It took about 5 months to be specfic. When I got my truck back, [redacted] told me [redacted] rent a car is going to charge my credit card $5781.00 for the rental but he will 100% renburse me. He told me my insurance would only cover $3476.58 of the rental but he would pay me the difference. So a month after I picked up my truck from [redacted] I received the charge on my credit card and paid it. I spoke to [redacted] he told me he did not get the check for $3476.58 from the insurance company yet. I also spoke to insurance company they will not pay a penny more because of the amount of time [redacted] took to fix my truck. About a month later [redacted] called he had the $3476.58 check for me, he told me the difference he would pay out of his pocket to give him some time but I could come and pick up check now. I told him I would rather make one trip to collect amount in full. So a month goes by I call [redacted] says come down, I explained agin I dont want to cxome there unless I get amount in full( I could see where this was headed). I went there and he only had the check for $3476.58 for me and gave me a story that he will pay in some time, exactly what I didnt want. So a week goes by I call and now [redacted] says he is trying to get rest of money($2304.42) from the insurance company. I know that the insurance company will not pay a penny more due to the time he took to fix the truck. So in the mean time I disputed the charge with my credit card company.

I would also like to say I have used [redacted] collision shop for over 20 years and am very surprised I am in the situation with him.Desired Settlement: Im looking to get the difference $2304.42 from [redacted] as he said he would. I was told by [redacted] that I was the one driving the rental so they have to bill me. So Im sure my dispute with my credit card company is not going to hold any water.

Consumer

Response:

At this time, I have not been contacted by Gibraltar Collision Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Horrible place that will hold your car for 6 months to a year.

Review: I had an accident back in May 2014. My car has been there since. I keep calling hardly get a call back and when I do, I'm told they need another two weeks. Well two weeks have turned into months and now its been a year. I am paying car insurance on a car for a whole year that is not in my possession. I was told months ago that it is almost done. Now I am told it just needs cosmetic work. How long does it take to do this work. It should not take months. I'm sure other cars that came in well after mine are already fixed and back to their owner. I want this resolved!!Desired Settlement: I want my car back before September *, 2015.

Consumer

Response:

At this time, I have been contacted directly by Gibraltar Collision Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

I have been contact regarding my car and also was told that the rental car that I am using ( which is one of their cars) needs maintenance. Nothing was ever said about the complaint.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

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Description: AUTO BODY REPAIR & PAINTING

Address: 138 Jericho Turnpike, Floral Park, New York, United States, 11001

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