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Gifford Homes Reviews (1)

Initial Business Response /* (1000, 5, 2015/05/29) */
Gifford Homes, Incresponse to Complaint #XXXXXXX:
The manufactured home in question was sold and set up on 2/21/The home was built by *** Home Builders who like all manufacturers warrants their homes for year.The home was set
up by a contractor licensed by the State of MissouriWe were contacted by the customer on 11/10/about a stain on her bedroom ceilingShe had a *** serviceman working on *** equip on the roof and asked him to see if his equipment was causing the problemHe told her it was a roof problemOur serviceman talked to her and tried to make an appointment to look at the roofBecause the customer lives in the StLouis area and the home is located in a lake resort community she was unable to meet the serviceman and stated that she would call to make an appointment.The serviceman called several times over the next couple of months and was unable to reach the customer but did leave messages about looking at the roof even though the home was well past the warranty periodThe customer did not respondOn 2/24/the customer called and said she had made arrangements for a roofing company to look at the roofOn 3/9/we received a letter stating that she had had the roof replacedThe home in question has been out of warranty for over yearsGifford Homes, Inchas been in business for years and we are sincerely sorry this customer is unhappy

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Address: 2401 Us Highway 67, Farmington, Missouri, United States, 63640

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