Gifted Lil Ones

Hi there I apologize for your experience I have attached the proof of refundI have also stated in the [redacted] with details about these preorders and mailing status

Sent: Wednesday, December 14, 11:AM Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business # ATTENTION: PRE ORDERS read the listing!!! if you paid prior to 12/you will receive before christmas if you have not received as of yetSome Custom Orders are not guarantee to be out by Christmas but we are working hard to get as many out as possible Hi! Dolls just want to update every customer & supporter of my small business thank you for being Supportive and many have been for the past almost years been so amazing to my shop and so grateful for all the pics I receiveIm currently experiencing a situation at the moment due to the the heavy demand of handmade custom orders I accepted back in August, when I decided to launch my FacebookI received so much support and orders that I accepted believing if I hired help it would be goodI have a passion for what I do, so, I keep striving to growThis business has been a blessing for my family but at times not so sureDue to the excessive mass support and orders some people took the opportunity of this weakness due to my delay and started to slander my business saying Im a ScamA scam is someone out to take peoples money and eventually can't be foundIm not accepting custom handmade items as listed in the siteIm so taken back by this I'm guilty of having a delay, I'm guilty of not being able to respond to everyone on a timely mannerIm so focused on working on orders to get them out asapIm training help,shopping for inventory,trying to reply and run social medias, I'm a mom,wife,and daughter I will no longer tolerate all the cyber bullying and deformation of my businessI hired a private attorney, I'm seeking legal matters and I have a team of shops who are helping me gather snapshot pics,details, and of course some of the emails will be usedEnough is Enough!!!! Some take kindness into weakness and will no longer tolerateI have a track record of successful shipping, and this delay will not break meAll Pre orders have been shipping as stated1)Why would I Scam after all my success been blessed to featured in the media,over 80k IG followers, 145K Facebook ,many celebrity supporters, and exposing my face and family2) If you choose not to wait as I Have stated in the website request a refund just as you paid through PAYPAL and STRIPE the only form of payment I collect! This refund is for Custom denim orders which did not meet my turnaround I completely understands if you choose not to wait any longer3)Why would I use my residential address? Because I trust youJust as you trust me with your addressI extremely apologize for this experience, but I hope to see the light after the tunnel once christmas is hereBy then you all should receive your orders or if not be refunded PLEASE ANY PRE order placed after 12/will not make by christmas.I try to post in every listing as wellI thank you so much for your support and I will continue to pray and striveI will not reply to emails that call me SCAM,I will block you as well,I will reply asap only emails that have passed the shipment date with pre ordersIf you wish not to wait on custom orders only!! again contact Paypal or stripePre orders I will not refund Thank you so muchxoxox Barbara -- Barbara [redacted] CEO-Designer *Giftedlilone's*

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.]it is an automated responseThey simply attached the automated response they sent my husbandThe issue had still not been resolvedHe sent another email the same day I posted this complaint and got the same automated emailsWe just want our money back at this pointAnd others to be aware of the issueNo one should be buying an item and waiting over weeks for itThat's simply ridiculousPlease, just give us our money back and we'll be done with it Regards,

GiftedlilonesThu, Jan 19, at 1:PMTo: [redacted] Reply|Reply to all|Forward|Print|Delete|Show originalThis is an Auto Reply!!Thank you for contacting us due to the high volume of emails I willreply to you ASAP.Questions about Custom handmade orders please read website turnaroundand policy for detailsI'm currently working on getting customerservice help for this year, I can not currently keep up with updates,and productionIf you ordered a handmade custom order of you have notreceived shipstation tracking yet , it means we are still working onthemIf you ordered a preorder Denim jacket or other preorder itemssome items are in back orderPlease read the preorder info posted inthe website as well.I want to thank you All so much for supporting my small business andwe are working hard on all your ordersThis coming year will be 3years and I can't be more excited for the new things comingAspromise for those of you who have been amazing to my small shop I willhave something special for you VIP huge discountsI will send you anemail I know who you are xoxoThank you so muchNote: Cyberbulling, posting multiple social media messages to getattention, tagging customers will be blocked from my social media .Any slander or deformation of my business not accepted neithertoleratedThis area is being taken care of by a private attorney,thanks to the help of many of you and small business who beenamazingly helpfullGod is Good!! Thank you again xoxo- Show quoted text -Reply|Reply to all|Forward|Print|Delete|Show originalGiftedlilonesSun, Jan 29, at 10:PMTo: [redacted] Reply|Reply to all|Forward|Print|Delete|Show originalHi there I apologize I believe you seem to be confused on the itemyou purchased, these items are not manufactured they are handmadecustom made to order, due to a rapid growth and demand It caused me adelay as stated in the website under handmadeI offer servicesthrough [redacted] and [redacted] to be able to provide safety for both buyerand sellerYes as stated you are not obligated to wait for yourhandmade order and you will be refunded please request through [redacted] .I apologize for this delay but I can assure it would have been worththe wait .thank you

Hi there I apologize for your experience I have attached the proof of refundI have also stated in the *** with details about these preorders and mailing status

GiftedlilonesThu, Jan 19, at 1:PMTo: ***Reply|Reply to all|Forward|Print|Delete|Show originalThis is an Auto Reply!!Thank you for contacting us due to the high volume of emails I willreply to you ASAP.Questions about Custom handmade orders
please read website turnaroundand policy for detailsI'm currently working on getting customerservice help for this year, I can not currently keep up with updates,and productionIf you ordered a handmade custom order of you have notreceived shipstation tracking yet , it means we are still working onthemIf you ordered a preorder Denim jacket or other preorder itemssome items are in back orderPlease read the preorder info posted inthe website as well.I want to thank you All so much for supporting my small business andwe are working hard on all your ordersThis coming year will be 3years and I can't be more excited for the new things comingAspromise for those of you who have been amazing to my small shop I willhave something special for you VIP huge discountsI will send you anemail I know who you are xoxoThank you so muchNote: Cyberbulling, posting multiple social media messages to getattention, tagging customers will be blocked from my social media .Any slander or deformation of my business not accepted neithertoleratedThis area is being taken care of by a private attorney,thanks to the help of many of you and small business who beenamazingly helpfullGod is Good!! Thank you again xoxo- Show quoted text -Reply|Reply to all|Forward|Print|Delete|Show originalGiftedlilonesSun, Jan 29, at 10:PMTo: ***Reply|Reply to all|Forward|Print|Delete|Show originalHi there I apologize I believe you seem to be confused on the itemyou purchased, these items are not manufactured they are handmadecustom made to order, due to a rapid growth and demand It caused me adelay as stated in the website under handmadeI offer servicesthrough *** and *** to be able to provide safety for both buyerand sellerYes as stated you are not obligated to wait for yourhandmade order and you will be refunded please request through ***.I apologize for this delay but I can assure it would have been worththe wait .thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update
it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
Hello,Thank you for your quick responseAs stated in previous correspondence to you I do understand the time it takes to make custom products, especially as a small businessMy issue though, was not that I am impatient but that I was sent shipping details and received no follow up when I became concerned about deliveryI try to be available when I know I have packages coming, and had I received notice stating that the jacket was still in production I would have been more than happy to continue waiting as it was a very nice looking pieceAlthough my experience resulted in a refund I wish you continued success with your business. Thank You,*** ***

Sent: Wednesday, December 14, 11:AM Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business # ATTENTION: PRE ORDERS read the listing!!! if you paid prior to 12/you will receive before christmas if you have not received as of yetSome Custom Orders
are not guarantee to be out by Christmas but we are working hard to get as many out as possible Hi! Dolls just want to update every customer & supporter of my small business thank you for being Supportive and many have been for the past almost years been so amazing to my shop and so grateful for all the pics I receiveIm currently experiencing a situation at the moment due to the the heavy demand of handmade custom orders I accepted back in August, when I decided to launch my FacebookI received so much support and orders that I accepted believing if I hired help it would be goodI have a passion for what I do, so, I keep striving to growThis business has been a blessing for my family but at times not so sureDue to the excessive mass support and orders some people took the opportunity of this weakness due to my delay and started to slander my business saying Im a ScamA scam is someone out to take peoples money and eventually can't be foundIm not accepting custom handmade items as listed in the siteIm so taken back by this I'm guilty of having a delay, I'm guilty of not being able to respond to everyone on a timely mannerIm so focused on working on orders to get them out asapIm training help,shopping for inventory,trying to reply and run social medias, I'm a mom,wife,and daughter I will no longer tolerate all the cyber bullying and deformation of my businessI hired a private attorney, I'm seeking legal matters and I have a team of shops who are helping me gather snapshot pics,details, and of course some of the emails will be usedEnough is Enough!!!! Some take kindness into weakness and will no longer tolerateI have a track record of successful shipping, and this delay will not break meAll Pre orders have been shipping as stated1)Why would I Scam after all my success been blessed to featured in the media,over 80k IG followers, 145K Facebook ,many celebrity supporters, and exposing my face and family2) If you choose not to wait as I Have stated in the website request a refund just as you paid through PAYPAL and STRIPE the only form of payment I collect! This refund is for Custom denim orders which did not meet my turnaround I completely understands if you choose not to wait any longer3)Why would I use my residential address? Because I trust youJust as you trust me with your addressI extremely apologize for this experience, but I hope to see the light after the tunnel once christmas is hereBy then you all should receive your orders or if not be refunded PLEASE ANY PRE order placed after 12/will not make by christmas.I try to post in every listing as wellI thank you so much for your support and I will continue to pray and striveI will not reply to emails that call me SCAM,I will block you as well,I will reply asap only emails that have passed the shipment date with pre ordersIf you wish not to wait on custom orders only!! again contact Paypal or stripePre orders I will not refund Thank you so muchxoxox Barbara -- Barbara *** CEO-Designer *Giftedlilone's*

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]it is an automated response. They simply attached the automated response they sent my husband. The issue had still not been resolved. He sent another email the same day I posted this complaint and got the same automated emails. We just want our money back at this point. And others to be aware of the issue. No one should be buying an item and waiting over 12 weeks for it. That's simply ridiculous. Please, just give us our money back and we'll be done with it. 
Regards,