Hello, Customer's credit card was stolen and used by someone.After we received the complaint from customer,full amount was refunded back on the same day which was Dec 1st. Thanks.
Hello, As per USPS tracking number [redacted],package was delivered at the front door on Dec 21.Attached is the screen shot which shows that package was delivered.We suggest you to please contact your local post office to resolve the issue.Thanks.Giftexpress.com.
Complaint: [redacted]
I am rejecting this response because:I have advised this vendor that I have already explained to them that I spoke with the post office and their only response is that they show it was left at the front dor but due to the holidays there is a lot of thefts going on. I have explained this to them over and over and they just respond with the same, "We hae the tracking and it shows that they left it. Contact the post office" I paid them and received nothing so I escalated this to you.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hello, Customer's credit card was stolen and used by someone.After we received the complaint from customer,full amount was refunded back on the same day which was Dec 1st. Thanks.
Hello, As per USPS tracking number [redacted],package was delivered at the front door on Dec 21.Attached is the screen shot which shows that package was delivered.We suggest you to please contact your local post office to resolve the issue.Thanks.Giftexpress.com.
Complaint: [redacted]
I am rejecting this response because:I have advised this vendor that I have already explained to them that I spoke with the post office and their only response is that they show it was left at the front dor but due to the holidays there is a lot of thefts going on. I have explained this to them over and over and they just respond with the same, "We hae the tracking and it shows that they left it. Contact the post office" I paid them and received nothing so I escalated this to you.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]