Purchased international product and delivery 3+ weeks ahead of scheduled date Paid in full and followed up with customer service to find out they are having issues fulling the orderFind out later that they can fulfill the order but I would have to pay an extra Company is at fault for not being able to fulfill an order placed well ahead of time and wants customer to pay the difference for their mistake
Dear Revdex.com,We have already explained about the order informationHowever, as the customer is not satisfiedWe have already refunded the complete amount for this order and the refund to the same payment method usedplease find the refund reference id below : Unique Refund Reference: [redacted] We are sorry for the inconvenience caused.Regards, [redacted]
Placed an order with this company for Valentine's Day flowers for a friend and her daughter on Feb with a delivery date of Feb 10, They did not deliver on the 10th then told me via live chat that they would deliver on Monday Feb 13th then I got an email stating they would deliver on Feb 15th as the local vendor did not have the stock and on Feb 13, I got an email stating they delivered the item today but the recipient does not have the item
I order a gift basket overseas with Giftnideas.com (https://www.giftsnideas.com/), a company that is allegedly based in Delaware and delivers gifts and flowers in foreign countriesI paid an extra fee for my gift to be delivered to Bonn, Germany next day -- February 22ndThe recipient was leaving on the 23rd, so I made it clear in my initial request and in subsequent online help chats and phone conversations that unless the basket makes it there by the end of the 22nd German time, I expect it to be cancelled for a full refundAs of 2/24, the gift basket still has not been deliveredThe US office has not been answering phone for over three days (even though they claim to be available all week, 24/7)And the online help chat keeps telling me how my cancellation will be confirmed by email, but it never happensI did some research about the company online (wish I had done it prior to placing the order), and an overwhelming majority of their past customers say the company is a total s
i've placed an order on 4th February, to deliver a gift on 10th February, to St Catharines, Ontario, Canada and pain online usning credit cardThe order was not deliveredi made calls to connect to themno responseNo one informed me about failure issuei kept calling and get answer next day with new commitment of 12th February, still they didn't deliver and no notification so fari have sent srveral of emails I have all record twice they reply with the apologybut no resolutionand now they are not answering calls and email i've called and e mailed them sevral times
I have paid a huge sum for delivery of flowers, cake and basket full of cookiesThe gifts delivered were not even close to the value of money I paidinstead of a beautiful well decorated basked, cheap biscuits bought from local store were deliveredRandom flowers tied hurriedly together instead of a basket of flowers and again very low quality tasteless cake was deliveredCustomer Service paid no heed so I wrote a mail to the owner Mr [redacted] and to my shock he has not responded even after weeks ! Pickupflowers has no business ethics completely lacks in customer empathy, they do not deserve to be in business
Dear Customer,Thank you for your email.Please accept our apologies for any inconvenience caused.We have narrowed down the cause and upon investigation, we have noticed that the order was delivered on the requested date and we have personally interacted with the recipient who indeed confirmed that the order was delivered on the requested dateHowever, We value your relationship with us and towards our customer satisfaction policy, we have refunded the complete amount to your account and the refund would reflect in the next 6- business days or as per your bank policiesPlease find the refund reference id below : Unique Refund Reference Id : [redacted] Regards, [redacted] Customer Service,Gifting INC
My husband & I had placed a gift delivery order from GiftsnIdeas company website on Jan 17th and the delivery date was February 5th to my sister in law who resides in AustraliaWe tried calling the company via phone & email since the delivery didn't happen on Feb 5th so far still waiting from them to hear any updatesThe order no was # It's a Nut Hamper from the Australian Gifts Site & we paid in US currency
Thank you for getting back to me.Supposedly, the gift from the sender is to arrive by the 7th, but if you look into how many customers have complained against them on facebook - countless.all they say is sorry and bla bla bla....they need to deliver my gift or refund the sender.***
Dear Customer,Please accept our apologies for the inconvenience causedUnfortunately, we were unable to fulfill your order as requested due to some unforeseen reasons and we are truly embarrassed towards the inconvenience causedWe have already refunded the complete amount for this order with the below transaction id and the refund would reflect as per your bank policies.Transaction id : [redacted] Regards, [redacted]
Dear Customer, Thank you for your order with us Kindly accept our apologies for the inconvenience caused We have processed your order for delivery as requestedHowever, our local partner has informed us that they couldn't deliver the requested cake to the recipient address as the recipient place is in provincial place and cake would be spoiled in the transitOur team has called you to inform you that same but had no luck reaching you and we have sent you an email We have refunded the complete amount for this order and you may find the refund reflecting in your account as per your bank policiesPlease find the transaction id for the refund below : Refund Reference id : [redacted] Regards, Giftinginc
I purchased a gift basket from Giftsnideas website for a dear friend celebrating her infant child's( whos passed away) 3rd birthdayI paid dollars and the gift was never receivedI can't get in touch with anyoneNo one will refund my money
Dea rer Manager, The amount has been refunded back to the customer as the order was not being delivered as per delivery date.The refund transaction details has been updated to the custmer and same amount has been credited to the customer account.Kindky close the dispute in our favour Regards, CS Manager
I ordered online for a gift to be delivered on 2nd janMy order number was After numerous emails and chats with their customer service, the gift has still not been delivered-after more than days of promised delivery dateOn top of it, they sent me conformation emails saying that the order was deliveredIt has caused me lot of inconvenience and wastage of timeThe recipient of the gift has also wasted time waiting for the gift for days which was never sentThis guys should be punished for operating a scam company and playing with people's money and emotions
Dear Revdex.com, Thank you for bringing this issue to our noticeUnfortunately, we were unable to fulfill this order on the requested date as our florist couldn't deliver it due to some transportation issues and we have clearly intimated this information to our customer [redacted] *** and he requested for cancellation and we have also informed [redacted] that we can deliver the order at the earliest but the [redacted] disagreed for it and asked to cancel the orderHence, upon his approval, we have cancelled the order and refunded the complete amount to his account with the below transaction id : (REFUND UNIQUE TRANSACTION ID : [redacted] The Amount will reflect as per his bank policies Regards, Customer Service
Dear Manager, We have received the order from the customer and have tried to process the order as per delivery date.But with the availabe options the delivery was not possible as order placed initial date.We have cross checked with customer is it ok to process with the earliest delivery date.To which we haven't received the response to goa head with the customer .Customer then later came on live chat and asked to cancel the order as not interested in the earliest delivery date So we have gone and cancelled the order .The issue refund has already been updated to the customer that we have cancelled the order and given full refund.Refund transaction details have already been updated to the custmer.So we request you to cose the dispute in our favour as we have already the cancelled the order and issued full refund to the custimier for same
hello all Giftnidea is a scam.(http://www.giftsnideas.com/ ) do not do business with them, you can find lots of reviews if you search Google [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meGifting Inchas refunded my money Regards,
This is a fake website that is trying steal your identity and moneyThey tried to have me send them my social and send an image of my credit cardPhone numbers on site doesn't work and live support won't respond
I ordered flowers to be sent to the Philippines on August 20th, however the order wasn't delivered on the promised dateSpoke with a customer service agent through there livechat regarding the orderI was told they had issues with there local vendor in the PhilippinesWhich I was upset aboutI asked to get compensated for the mishap and was told that they will refund me the shipping charges and deliver the flowers by MondayCome Sunday here in the US, I spoke to another agent online to get an update on the orderI was told that the order was processed for cancellation, even if I didn't cancel the orderI decided to call them to get things clarifiedI spoke to an agent telling me things I already know, I requested to spoke to a manager which I spoke withThe manager told me they will compensate me 20% of the paid value, add chocolates and an apology note on the flower and deliver the flowers on Wednesday in the PhilippinesI got an email saying they wont be able to deliver the
Purchased international product and delivery 3+ weeks ahead of scheduled date Paid in full and followed up with customer service to find out they are having issues fulling the orderFind out later that they can fulfill the order but I would have to pay an extra Company is at fault for not being able to fulfill an order placed well ahead of time and wants customer to pay the difference for their mistake
Dear Revdex.com,We have already explained about the order informationHowever, as the customer is not satisfiedWe have already refunded the complete amount for this order and the refund to the same payment method usedplease find the refund reference id below : Unique Refund Reference: [redacted] We are sorry for the inconvenience caused.Regards, [redacted]
Placed an order with this company for Valentine's Day flowers for a friend and her daughter on Feb with a delivery date of Feb 10, They did not deliver on the 10th then told me via live chat that they would deliver on Monday Feb 13th then I got an email stating they would deliver on Feb 15th as the local vendor did not have the stock and on Feb 13, I got an email stating they delivered the item today but the recipient does not have the item
I order a gift basket overseas with Giftnideas.com (https://www.giftsnideas.com/), a company that is allegedly based in Delaware and delivers gifts and flowers in foreign countriesI paid an extra fee for my gift to be delivered to Bonn, Germany next day -- February 22ndThe recipient was leaving on the 23rd, so I made it clear in my initial request and in subsequent online help chats and phone conversations that unless the basket makes it there by the end of the 22nd German time, I expect it to be cancelled for a full refundAs of 2/24, the gift basket still has not been deliveredThe US office has not been answering phone for over three days (even though they claim to be available all week, 24/7)And the online help chat keeps telling me how my cancellation will be confirmed by email, but it never happensI did some research about the company online (wish I had done it prior to placing the order), and an overwhelming majority of their past customers say the company is a total s
i've placed an order on 4th February, to deliver a gift on 10th February, to St Catharines, Ontario, Canada and pain online usning credit cardThe order was not deliveredi made calls to connect to themno responseNo one informed me about failure issuei kept calling and get answer next day with new commitment of 12th February, still they didn't deliver and no notification so fari have sent srveral of emails I have all record twice they reply with the apologybut no resolutionand now they are not answering calls and email i've called and e mailed them sevral times
I have paid a huge sum for delivery of flowers, cake and basket full of cookiesThe gifts delivered were not even close to the value of money I paidinstead of a beautiful well decorated basked, cheap biscuits bought from local store were deliveredRandom flowers tied hurriedly together instead of a basket of flowers and again very low quality tasteless cake was deliveredCustomer Service paid no heed so I wrote a mail to the owner Mr [redacted] and to my shock he has not responded even after weeks ! Pickupflowers has no business ethics completely lacks in customer empathy, they do not deserve to be in business
Dear Customer,Thank you for your email.Please accept our apologies for any inconvenience caused.We have narrowed down the cause and upon investigation, we have noticed that the order was delivered on the requested date and we have personally interacted with the recipient who indeed confirmed that the order was delivered on the requested dateHowever, We value your relationship with us and towards our customer satisfaction policy, we have refunded the complete amount to your account and the refund would reflect in the next 6- business days or as per your bank policiesPlease find the refund reference id below : Unique Refund Reference Id : [redacted] Regards, [redacted] Customer Service,Gifting INC
My husband & I had placed a gift delivery order from GiftsnIdeas company website on Jan 17th and the delivery date was February 5th to my sister in law who resides in AustraliaWe tried calling the company via phone & email since the delivery didn't happen on Feb 5th so far still waiting from them to hear any updatesThe order no was # It's a Nut Hamper from the Australian Gifts Site & we paid in US currency
Thank you for getting back to me.Supposedly, the gift from the sender is to arrive by the 7th, but if you look into how many customers have complained against them on facebook - countless.all they say is sorry and bla bla bla....they need to deliver my gift or refund the sender.***
Dear Customer,Please accept our apologies for the inconvenience causedUnfortunately, we were unable to fulfill your order as requested due to some unforeseen reasons and we are truly embarrassed towards the inconvenience causedWe have already refunded the complete amount for this order with the below transaction id and the refund would reflect as per your bank policies.Transaction id : [redacted] Regards, [redacted]
Dear Customer, Thank you for your order with us Kindly accept our apologies for the inconvenience caused We have processed your order for delivery as requestedHowever, our local partner has informed us that they couldn't deliver the requested cake to the recipient address as the recipient place is in provincial place and cake would be spoiled in the transitOur team has called you to inform you that same but had no luck reaching you and we have sent you an email We have refunded the complete amount for this order and you may find the refund reflecting in your account as per your bank policiesPlease find the transaction id for the refund below : Refund Reference id : [redacted] Regards, Giftinginc
I purchased a gift basket from Giftsnideas website for a dear friend celebrating her infant child's( whos passed away) 3rd birthdayI paid dollars and the gift was never receivedI can't get in touch with anyoneNo one will refund my money
Dea rer Manager, The amount has been refunded back to the customer as the order was not being delivered as per delivery date.The refund transaction details has been updated to the custmer and same amount has been credited to the customer account.Kindky close the dispute in our favour Regards, CS Manager
I ordered online for a gift to be delivered on 2nd janMy order number was After numerous emails and chats with their customer service, the gift has still not been delivered-after more than days of promised delivery dateOn top of it, they sent me conformation emails saying that the order was deliveredIt has caused me lot of inconvenience and wastage of timeThe recipient of the gift has also wasted time waiting for the gift for days which was never sentThis guys should be punished for operating a scam company and playing with people's money and emotions
Dear Revdex.com, Thank you for bringing this issue to our noticeUnfortunately, we were unable to fulfill this order on the requested date as our florist couldn't deliver it due to some transportation issues and we have clearly intimated this information to our customer [redacted] *** and he requested for cancellation and we have also informed [redacted] that we can deliver the order at the earliest but the [redacted] disagreed for it and asked to cancel the orderHence, upon his approval, we have cancelled the order and refunded the complete amount to his account with the below transaction id : (REFUND UNIQUE TRANSACTION ID : [redacted] The Amount will reflect as per his bank policies Regards, Customer Service
Dear Manager, We have received the order from the customer and have tried to process the order as per delivery date.But with the availabe options the delivery was not possible as order placed initial date.We have cross checked with customer is it ok to process with the earliest delivery date.To which we haven't received the response to goa head with the customer .Customer then later came on live chat and asked to cancel the order as not interested in the earliest delivery date So we have gone and cancelled the order .The issue refund has already been updated to the customer that we have cancelled the order and given full refund.Refund transaction details have already been updated to the custmer.So we request you to cose the dispute in our favour as we have already the cancelled the order and issued full refund to the custimier for same
hello all Giftnidea is a scam.(http://www.giftsnideas.com/ ) do not do business with them, you can find lots of reviews if you search Google [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meGifting Inchas refunded my money Regards,
This is a fake website that is trying steal your identity and moneyThey tried to have me send them my social and send an image of my credit cardPhone numbers on site doesn't work and live support won't respond
I ordered flowers to be sent to the Philippines on August 20th, however the order wasn't delivered on the promised dateSpoke with a customer service agent through there livechat regarding the orderI was told they had issues with there local vendor in the PhilippinesWhich I was upset aboutI asked to get compensated for the mishap and was told that they will refund me the shipping charges and deliver the flowers by MondayCome Sunday here in the US, I spoke to another agent online to get an update on the orderI was told that the order was processed for cancellation, even if I didn't cancel the orderI decided to call them to get things clarifiedI spoke to an agent telling me things I already know, I requested to spoke to a manager which I spoke withThe manager told me they will compensate me 20% of the paid value, add chocolates and an apology note on the flower and deliver the flowers on Wednesday in the PhilippinesI got an email saying they wont be able to deliver the