I got a call from Rich, the general manager of Action Hyaundai on June 21, telling me he apologizes for the misinformation that was provided to meHe is taking action with my complaintHe was very nice and respectfulMy issue has been resolved as of now and I want to thank you for your involvment. *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Please accept our apology for not being in receipt of payment from our customer referral program. We recognize a flaw in our process and thank you for bringing it to our attention. Normally when a customer refers a friend, they send them to the same sales associate that helped them. This triggers...
the reminder of the previous customer and allows us to note it at the time their friend is making the purchase. It is the referral of good customers such as yourself, which help us continue to grow our business. You will be receiving your referral payments immediately. I hope this is satisfactory to you and will allow you to refer us again in the future.
I got a call from Rich, the general manager of Action Hyaundai on June 21, telling me he apologizes for the misinformation that was provided to meHe is taking action with my complaintHe was very nice and respectfulMy issue has been resolved as of now and I want to thank you for your involvment. *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
Please accept our apology for not being in receipt of payment from our customer referral program. We recognize a flaw in our process and thank you for bringing it to our attention. Normally when a customer refers a friend, they send them to the same sales associate that helped them. This triggers...
the reminder of the previous customer and allows us to note it at the time their friend is making the purchase. It is the referral of good customers such as yourself, which help us continue to grow our business. You will be receiving your referral payments immediately. I hope this is satisfactory to you and will allow you to refer us again in the future.