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Gigi's Pizza

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Gigi's Pizza Reviews (1)

They messed up my order and then tried to charge me to send me the right mealThe online menu says select 3 from the tri sampler. I selected potato skins, motzerella sticks, and chicken tenders. They sent me jalapeño peppers. I called to ask to be sent the right items they told me I must be blind because the menu doesn't say that. I said oh really then why didn't you guys tell me that over the phone when I ordered. I told them I was allergic to peppers I wouldn't have ordered that if I knew what it came with. The lady that took my order sounded like she had no clue what she was doing. I was never sent the right food. I was rudely hung up on and then when I called back he say [redacted] you and don't call here. I told him I was going to contact the because I was very dissatisfied with the service after giving them an awesome tip.Desired SettlementA reimbursement of some sortInitial [redacted] Response hi this is [redacted] manager of the Gigi's Pizzain this complaint customer saying that our menu says you can choose any 3 items from the tri sampler.Which is totally wrong I do not even know where she get that from I will give my web address which is [redacted] If you go this address you will see what our menu says and I sent her back free what she wants. But she is still being rude and complaining about this.If you have any questions about that feel free to call XXXXXXXXXXthank you

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Description: Pizza, Restaurants, Caterers

Address: 358 Southwick Rd, Westfield, Massachusetts, United States, 01085-4860


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