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Gilbert's Painting Reviews (20)

The crew was very professional and tried to be as non-disruptive as possible. They showed up on time every day and worked very diligently. They had great attention to detail which some of my neighbors noticed. The overall quality of the work was excellent and the price was very fair.

We are very satisfied with the painting of our house and fencing/walls.

We had Gilbert Painting paint the exterior of our home and they did fantastic job. Francisco and his crew did a marvelous job they were very neat, friendly and hard workers. We will recommend Gilbert Painting to all our friends. Thank you for a job well done.

Gilbert's Painting Response • Jul 08, 2019

Thank you for allowing us the opportunity to do your job! We pride ourselves on quality workmanship, timeliness and our work ethics. Were glad to hear that you are highly satisfied with the paint project and value your feedback.

I had Gilbert’s painting paint the exterior of my house. They did a fantastic job and I couldn’t be more happy with how it turned out. They were easy to work with and everything went smoothly. I had Jesus and his crew painting and they were all very friendly and really did a great job. I would highly recommend Gilbert’s painting.

On time, clean, quality paint and it looks great. The guys are clean and polite and efficient.
Thank you,
***
Sun Lakes in Chandler

Excellent price and super professional crew. I couldn’t be happier with the work they did (exterior paint of residence). I would recommend to anyone.

Gilbert's Painting Response • Mar 25, 2019

- Thank you for allowing us the opportunity to complete your project. We are glad to hear that your experience was great! We pride ourselves in our workmanship and competitive prices.

The painters were very professional and prompt. They did a great job. They also used a better quality of paint than the other companies we contacted.

Gilbert's Painting Response • Mar 25, 2019

- Thank you for allowing us the opportunity to complete your project. We are glad to hear that your experience was great! We pride ourselves in our workmanship and integrity. We hope you enjoy your renewed home for years to come.

Great job on painting our house [redacted] runs a great painting business would highly recommend him and his crew to get the job done right. And in a timely manner too. :)

Started off good. Travis came and gave me a quote to paint the Exterior of our home. I was very happy with the price and he was friendly. After I agreed to go with Gilbert's painting, Travis did not give me the time of day. Any time I called with questions he told me to call his wife. After dealing with his wife throughout the whole process. She was very nice but clearly does not have enough time to truly provide excellent customer service. She upgraded our paint for the hassle which was very nice but the poor communication continued after that. Once the work was completed, we were very happy with it. I had asked them for a week to provide a quote for the interior paint and they kept telling me they would send it and never did. I told them to forget about the quote and just send me a final invoice. Travis finally has time to call me but only to ask for payment. NEVER once did he ask me if I was happy with the work.... This is truly a disappointing experience because his guys did a great job!!! They really need to step up their customer service. With this being said I would not recommend this company. Good work and good customer service go hand in hand, you can't have one without the other!

Before I hire someone to do work for me, I always do an extensive search on the internet so that I don't end up with a horror story as so many people do. After doing my research, I found that Gilbert's Painting was the best for us in all areas. Price, customer service, quality, ratings, etc. [redacted] is so easy to work with and understands that your home is the most important thing to a family besides family. He welcomed ALL our concerns and request and fulfilled them to a tee. He also gave us suggestions that would save us money without sacrificing the quality. [redacted] and his team were at our house for 5 days working on our patio rebuild and painting the house. Now our home looks brand new and the patio never looked better! When [redacted] came to do the walk around, after completion, no walk around was necessary...the house was 100% good to go!

Thanks [redacted] and your team for doing excellent work on our home.

If anybody out there is worried about hiring the right guy for the job...I assure you that Gilbert's Painting is the way to go!

We hired Gilberts Painting LLC to paint the exterior of our house, and gates. I can't say enough good things about their work ethic, how considerate they were to myself and my family, professionalism, the list goes on. They took no shortcuts, the proof is in their work - don't believe it? Go look at a house they've painted. The pricing was fair, there were no surprises. I have already recommended Gilberts Painting to friends and family, and will continue to do so. I wouldn't hesistate to use them again.

We could not be more pleased with our experience. Gilbert's Painting repainted our home's exterior and replaced an exterior door. Everyone from the owner [redacted] Gilbert to the rest of his team was very courteous, professional, and thorough. Their prices were very reasonable, and the job was even completed early. We would definitely recommend them.

Where to start, the foreman they sent to my house was court ordered to anger management classes on a weekly basis, obviously a background check wasn't performed before hiring him. Who knows what type of violence resulted those court ordered classes, I am shocked they would send a person like that to a customer's home.

I had trouble from day 1 when they started to paint. They were supposed to paint in 2 directions horizontally and vertically, when I questioned why this wasn't being done I was told that they are spraying 1 coat and overlapping it with a 2nd coat starting about mid way through the first spray (hope that makes sense), not what the contract states, I had to call [redacted] who gave me some BS that good painters can do it this way without issue. I figured I would give them the benefit of the doubt and continue on as it didn't look too bad, but they certainly were cutting corners on the work. (there were other issues on the outside that happened but I can only write so much)

Things moved pretty slow as there was only 2 guys on Wed, Thur & Fri and on Sat. only 1 guy. So it took an entire week, plus Monday to finish the outside of my home. I do not have a big home, It's about 2100 sq. ft. and there was a cinder block fence surrounding my property, pretty easy job. My last house was almost twice the size and had 2 walls around my home as I lived on the water on an 1/2 acre lot, that job only took 3 days.

Now we move into the inside of the home. Monday morning the foreman wasn't there and they hired a brand new person with no house painting experience, very nice kid, but he worked with autos, not houses. (According to [redacted]' contract they only have "highly trained crews to operate within the walls of my home") So Monday not much happened at all. The taping the kid did apparently was wrong, so on Tuesday morning they had to re-do it all over.

On Tuesday morning, we discussed all the colors & accent walls with the Foreman before anything started. 1/2 that day was shot, as again, they had to re-tape everything and the foreman had to get the paint.

On Wednesday, I saw that the foreman painted the "accent" wall with the wrong color, I questioned why he did that and then told him to paint the other wall in the accent color instead. I then walked into the kitchen and really got upset, he painted my backsplash which I told him not to as I was having it tiled. (Tile will not adhere to a freshly painted wall, it has to cure for about 3 weeks before I can do the backsplash now) He also painted of over some raised areas (you know when you remove a cabinet that has been painted around and there is a bump outlining the entire cabinet, that is what he painted over instead of scraping it off to have a smooth surface) that should have been scraped down, just shotty work to cut corners and get through things fast as they were behind schedule.

When I walked into the room, and noticed this,I gasped and stated I can't beleive this was painted. The foreman came into the kitchen and and asked what I was complaining about. I pointed out that the backsplash wall was not to be painted, I reminded him that I had already instructed him on that and I couldn't believe he painted over the raised areas. The foreman totally started going off on me, stating he needed my job "like he needs a hole in his head", He called me an "[redacted]", I had to ask him several times to leave my property or I would call the Police.

I then called [redacted], whom apologized, and that was it. He never stopped by in person, he never offered anything to make it better either. I asked him about the raised areas, he stated that yes, that should be shaved down before painting. He stated he would send 2 other guys so the job could get finished,

This is now a week and a half, and my inside of the home was barely started. They rushed through everyhting to get the job done and did it very poorly. There is paint residual all over, they did not clean up the excess paint, only the things we spotted immediately and pointed out, They didn't do a final walk thru, looking everything over.

When [redacted] arrived on the final day to collect his money.I pointed out many issues, he stated they would be back on Mon. to fix stuff and clean up, so I paid him, BIG MISTAKE. On Monday, he told me he was not coming, he stated that he has lost money on this job. He tried overcharging me, I had to point out the things that were incl., per his quote. He tried charging me for paint that the foreman mistakenly ordered b/c he didn't listen to my direction, one of their workers heard the entire conversation and backed me on this since they were trying to charge me for his mistakes. They also damaged my brand new floors by dropping their sprayers on them, he refuses to fix them, now I have to file suit on him with the [redacted]. Do not use them!!!!!!!!! They are the worst contractors I have ever dealt with. Do yourself a favor and spend the little bit extra for a quality job.

Where to start, the foreman they sent to my house was court ordered to anger management classes on a weekly basis, obviously a background check wasn't performed before hiring him. Who knows what type of violence resulted those court ordered classes, I am shocked they would send a person like that to a customer's home.

I had trouble from day 1 when they started to paint. They were supposed to paint in 2 directions horizontally and vertically, when I questioned why this wasn't being done I was told that they are spraying 1 coat and overlapping it with a 2nd coat starting about mid way through the first spray (hope that makes sense), not what the contract states, I had to call [redacted] who gave me some BS that good painters can do it this way without issue. I figured I would give them the benefit of the doubt and continue on as it didn't look too bad, but they certainly were cutting corners on the work. (there were other issues on the outside that happened but I can only write so much)

Things moved pretty slow as there was only 2 guys on Wed, Thur & Fri and on Sat. only 1 guy. So it took an entire week, plus Monday to finish the outside of my home. I do not have a big home, It's about 2100 sq. ft. and there was a cinder block fence surrounding my property, pretty easy job. My last house was almost twice the size and had 2 walls around my home as I lived on the water on an 1/2 acre lot, that job only took 3 days.

Now we move into the inside of the home. Monday morning the foreman wasn't there and they hired a brand new person with no house painting experience, very nice kid, but he worked with autos, not houses. (According to [redacted]' contract they only have "highly trained crews to operate within the walls of my home") So Monday not much happened at all. The taping the kid did apparently was wrong, so on Tuesday morning they had to re-do it all over.

On Tuesday morning, we discussed all the colors & accent walls with the Foreman before anything started. 1/2 that day was shot, as again, they had to re-tape everything and the foreman had to get the paint.

On Wednesday, I saw that the foreman painted the "accent" wall with the wrong color, I questioned why he did that and then told him to paint the other wall in the accent color instead. I then walked into the kitchen and really got upset, he painted my backsplash which I told him not to as I was having it tiled. (Tile will not adhere to a freshly painted wall, it has to cure for about 3 weeks before I can do the backsplash now) He also painted of over some raised areas (you know when you remove a cabinet that has been painted around and there is a bump outlining the entire cabinet, that is what he painted over instead of scraping it off to have a smooth surface) that should have been scraped down, just shotty work to cut corners and get through things fast as they were behind schedule.

When I walked into the room, and noticed this,I gasped and stated I can't beleive this was painted. The foreman came into the kitchen and and asked what I was complaining about. I pointed out that the backsplash wall was not to be painted, I reminded him that I had already instructed him on that and I couldn't believe he painted over the raised areas. The foreman totally started going off on me, stating he needed my job "like he needs a hole in his head", He called me an "[redacted]", I had to ask him several times to leave my property or I would call the Police.

I then called [redacted], whom apologized, and that was it. He never stopped by in person, he never offered anything to make it better either. I asked him about the raised areas, he stated that yes, that should be shaved down before painting. He stated he would send 2 other guys so the job could get finished,

This is now a week and a half, and my inside of the home was barely started. They rushed through everyhting to get the job done and did it very poorly. There is paint residual all over, they did not clean up the excess paint, only the things we spotted immediately and pointed out, They didn't do a final walk thru, looking everything over.

When [redacted] arrived on the final day to collect his money.I pointed out many issues, he stated they would be back on Mon. to fix stuff and clean up, so I paid him, BIG MISTAKE. On Monday, he told me he was not coming, he stated that he has lost money on this job. He tried overcharging me, I had to point out the things that were incl., per his quote. He tried charging me for paint that the foreman mistakenly ordered b/c he didn't listen to my direction, one of their workers heard the entire conversation and backed me on this since they were trying to charge me for his mistakes. They also damaged my brand new floors by dropping their sprayers on them, he refuses to fix them, now I have to file suit on him with the [redacted]. Do not use them!!!!!!!!! They are the worst contractors I have ever dealt with. Do yourself a favor and spend the little bit extra for a quality job.

Great job on painting our house [redacted] runs a great painting business would highly recommend him and his crew to get the job done right. And in a timely manner too. :)

Started off good. Travis came and gave me a quote to paint the Exterior of our home. I was very happy with the price and he was friendly. After I agreed to go with Gilbert's painting, Travis did not give me the time of day. Any time I called with questions he told me to call his wife. After dealing with his wife throughout the whole process. She was very nice but clearly does not have enough time to truly provide excellent customer service. She upgraded our paint for the hassle which was very nice but the poor communication continued after that. Once the work was completed, we were very happy with it. I had asked them for a week to provide a quote for the interior paint and they kept telling me they would send it and never did. I told them to forget about the quote and just send me a final invoice. Travis finally has time to call me but only to ask for payment. NEVER once did he ask me if I was happy with the work.... This is truly a disappointing experience because his guys did a great job!!! They really need to step up their customer service. With this being said I would not recommend this company. Good work and good customer service go hand in hand, you can't have one without the other!

The guys were on time, professional, and thorough during the work. This company keeps their promises and does a quality job. We will definitely be calling them back when its time to paint again.

We hired Gilberts Painting LLC to paint the exterior of our house, and gates. I can't say enough good things about their work ethic, how considerate they were to myself and my family, professionalism, the list goes on. They took no shortcuts, the proof is in their work - don't believe it? Go look at a house they've painted. The pricing was fair, there were no surprises. I have already recommended Gilberts Painting to friends and family, and will continue to do so. I wouldn't hesistate to use them again.

Before I hire someone to do work for me, I always do an extensive search on the internet so that I don't end up with a horror story as so many people do. After doing my research, I found that Gilbert's Painting was the best for us in all areas. Price, customer service, quality, ratings, etc. [redacted] is so easy to work with and understands that your home is the most important thing to a family besides family. He welcomed ALL our concerns and request and fulfilled them to a tee. He also gave us suggestions that would save us money without sacrificing the quality. [redacted] and his team were at our house for 5 days working on our patio rebuild and painting the house. Now our home looks brand new and the patio never looked better! When [redacted] came to do the walk around, after completion, no walk around was necessary...the house was 100% good to go!

Thanks [redacted] and your team for doing excellent work on our home.

If anybody out there is worried about hiring the right guy for the job...I assure you that Gilbert's Painting is the way to go!

We could not be more pleased with our experience. Gilbert's Painting repainted our home's exterior and replaced an exterior door. Everyone from the owner [redacted] Gilbert to the rest of his team was very courteous, professional, and thorough. Their prices were very reasonable, and the job was even completed early. We would definitely recommend them.

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Address: 14143 E Williams Field Rd, Gilbert, Arizona, United States, 85295-5326

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