Sign in

Gilkey Windows of Central Kentucky

Sharing is caring! Have something to share about Gilkey Windows of Central Kentucky? Use RevDex to write a review
Reviews Gilkey Windows of Central Kentucky

Gilkey Windows of Central Kentucky Reviews (5)

First of all I would like to state that I try to support small businesses in the community, with that said, the owner George and whoever he has answering the phones are the rudest individuals I've ever encountered, The girl answering the phone seems really put out and curt, George shows up whenever he feels like it, never keeps his scheduled appointment times, tells you they will call you back, rarely happens, and when you call them back ,they act completely clueless, and he will not honor any warranty parts, or tell you this part has no warranty. George you must have one hell of a following to still be in business, because it's definitely not your southern charm. My suggestion is stay away from this bunch, unless you like getting the run around and getting talked to as if he is doing you some sort of a favor!!!NEVER NEVER AGAIN WILL I CALL YOU FOR SERVICE,AND YES I'm LETTING EVERYONE I KNOW HOW YOU OPERATE. Keep THE RECEPT George,wouldn't want to put you out.

First of all I would like to state that I try to support small businesses in the community, with that said, the owner George and whoever he has answering the phones are the rudest individuals I've ever encountered, The girl answering the phone seems really put out and curt, George shows up whenever he feels like it, never keeps his scheduled appointment times, tells you they will call you back, rarely happens, and when you call them back ,they act completely clueless, and he will not honor any warranty parts, or tell you this part has no warrantyGeorge you must have one hell of a following to still be in business, because it's definitely not your southern charmMy suggestion is stay away from this bunch, unless you like getting the run around and getting talked to as if he is doing you some sort of a favor!!!NEVER NEVER AGAIN WILL I CALL YOU FOR SERVICE,AND YES I'm LETTING EVERYONE I KNOW HOW YOU OPERATEKeep THE RECEPT George,wouldn't want to put you out

Their customer service is by far the worstThe receptionist must be the owner's daughter or something because she is allowed to treat customers like dirt and get away with itShe always sounds thoroughly annoyed with any calls she receives, claims she'll call you back then never doesHad to call her back three hours after I was promised a call right back and she had forgotten completely! The next day I was supposed to have a technician come out with the part to fix my washer from 4:30-6:Took off work early to be there when they arrived6:rolls around and still no technicianI called *** who said the technician was supposed to call me to tell me the wrong part had been orderedNOBODY CALLEDWhen I asked to speak to her boss, *** became very rude and argumentativeI finally just hung up because she refused to have her boss call meAfter hanging up, she called back and began to yell at me for hanging up on her! She called me rude and crazy and said she does't get why I had a problem with herShe apparently called her boss to say I was yelling and cursing at her and her boss, ***, called me and began to raise his voice with me! He told me to find another repairmanGLADLY WILL! I notified my landlord to never use All Appliance for any of her properties againIt was the craziest experience everThe owner also tried to claim he recorded my phone calls with *** and I wish he wasn't lying because he would see how ridiculously unprofessional she wasAlso, ***, it;s illegal to record a phone conversation without permission in the state of FLMy attorney will be in touch

They came to my house four times, charge me about $and the problem is still there I must say they were apologetic and came twice without charge me, but at the end I was left with the problem and minus $

They did a great job replacing an 18 year old sash, honoring the lifetime warranty against fogging, without any questions. Friendly, prompt service.

Check fields!

Write a review of Gilkey Windows of Central Kentucky

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Gilkey Windows of Central Kentucky Rating

Overall satisfaction rating

Add contact information for Gilkey Windows of Central Kentucky

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated