Gillespie Car Care Reviews (21)
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Gillespie Car Care Rating
Description: Auto Dealers-Used Cars, Towing-Automotive, Auto Repair & Service
Address: 407 West St, Ludlow, Massachusetts, United States, 01056-1019
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www.Gillespiecarcare.com
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I purchased a car from Gillespie car care on 6-28-13 they promised to fix the brakes,ac,and whatever issues caused me to fail inspection.I purchased a car from [redacted] a Gillespie car care on 6-28-13 he promised to fix the brakes,which he claims to have done but they are worse than they were before.On 6-29-13 [redacted] had me follow him to an inspection station where my car failed inspection.[redacted] promised to fix the issue along with my brakes and ac,I took the vehicle (2001 pontiac Aztek) Back to his shop a number of times on 7-2-13 he had me bring in the vehicle where I waited for three hours while he went to retrieve his flatbed truck from Hartford he had [redacted] his girlfriend/employee bring me home and he promised he have the car fixed that day.He said he would call in few hours five hours passed by so I called him,[redacted] said he would have it fixed because he knew that I had a teaching gig in Roxbury the next day at 3:00 am that morning he and [redacted] showed up to my home without the vehicle.I had to wake up my 12 year old son and ride back to his shop to get my un-fixed vehicle.He asked me to drop it off on 7-4-13 I dropped it off on the 4th he still hadn't fixed it I called numerous times and he refused to return my call finally I went and picked the vehicle when I arrived it was full wrappers from subway and my passenger mirror was broken.[redacted] said if he didn't have the car fixed in the next few days he would give me a loaner to get back and forth to work.He said he might have to take out the computer and send it to Michigan I came to the shop once again after he had the car for a day and refused to return my car we spoke on the phone and he claimed he left my keys under the mat I told him bottom line I paid you when I said I would and took the car to you several time and I frustrated because you have yet to fix the problems.He told me to pick the car up and bring it by after work,I get a ride from my parents to pick up the car my gas is gone from someone using the car,a lighter is in the vehicle from someone smoking,and a babyseat.I spoke to [redacted] about she said it wasn't hers because her child is five.I told her to remind [redacted] that I would be by the next day around 4pm I arrive a few mins after 4pm on 7-8-13 after work he attached a machine to it and told me to come back the next day so he could check it again.I show up at 4:13 on 7-10-13 no [redacted] I called and left him a message,and I also left him a note.I've tried to reach [redacted] several times since then and he refuses to return my calls,fix my vehicle or provide my with the loaner he promised.At this point I feel I have no other options but to fix my car and then recover all of my expenses from [redacted] and Gillespie Care Car in court.I purchased he vehicle for $1,940 [redacted]Desired SettlementI'm seeking to have my vehicle repaired completely ac,brakes,and whatever the cause is behind me failing inspection.Or any cost that I incur repairing the vehicle,paying for alternate transportation.Or any funds loss on any employment contracts I have forfeit or cancel due to having no transportationConsumer's Final Response I'm having other issues with this vehicle as well the battery light,service traction light and,check engine light are on.7-19-13 the vehicle wouldn't start I had to jump it.I went to auto zone and advantage auto.Both gave me the same results I have a bad battery and while it was being tested at advantage auto parts I was told something my battery was draining rapidly so I had to purchase another battery after getting a print out stating that I had a bad battery.