Gillette Import Autowerks

I will never again take a vehicle to Gillette. I had some issues with my 84 Toyota. I called around to shops in the Meadville area. I spoke with Tim G[redacted] and he informed me that he is extremely knowledgable on Toyotas, even older models, and said he could definitely work on my vehicle. Unfortunately he had a full schedule and wasn't able to book an appointment for my vehicle at his shop until a week later. My appointment was for a Thursday and I dropped my vehicle off at the shop on Wednesday night. I called Thursday at the close of business and they hadn't even got my vehicle up on the rack. I called on Friday and they had to order parts, which wouldn't be in until Saturday. I called on Saturday and they ordered the wrong parts. This situation continued several more days. Tim finally ordered the correct parts on Monday. I wasn't able to pick my vehicle up until Wednesday, six days after my appointment. My bill was nearly $1,000, with 3/4 of the bill being labor. I feel the high labor cost is because Tim chose to rebuild certain parts (brake calipers) instead of simply purchasing new ones, which would have cost less. I strongly feel Tim wasted both my time and my money. Tim and his staff are extremely pleasant so I thought I was in good hands. However, I'm confident I would have paid less and had my vehicle done much faster if I had taken it some place else.