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Gilly's Craft Beer & Fine Wine

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Review: Wednesday afternoon I went to have lunch at Gillys Craft Beers & Fine Wine. I ordered a chicken salad sandwich and was enjoying my lunch until I bit down on something that broke my lower left molar apart. Immediately, with my mouth full, I went running up to the counter where I spit the rather large chunk of my molar out for the staff to see. The staff was apologetic, and told me the owner who wasnt there (?) , would call me. 3 hours later, when I had not heard from anyone, I called them. Owner [redacted], would not get on the phone to speak with me. Through her young staff member she informed my that they would do nothing to assist me with what would likely be a rather large dental bill. I was told that I should expect to hear from someone at [redacted] (the maker of the chicken salad) named [redacted]. Never heard from [redacted]. I work 2 doors down from Gillys and eat there fairly often. So I am a good client, a neighbor, a similar member of the business community, and a member of the local community at large. Owner [redacted] has not had the decency or the good common sense to reach out to me to see how I am. She has not demonstrated an ounce of concern for me and for the situation that occurred at her business. Is this how we should treat each other? Have people really devolved to this point? Gillys owner [redacted] apparently has.Desired Settlement: I think they should pay for my dental work.

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Description: Restaurants

Address: 2009 Chapman Ave, Rockville, Maryland, United States, 20852

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