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Gilt Vintage & Antique Jewlery

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Gilt Vintage & Antique Jewlery Reviews (4)

Hello, We received an email from [redacted] on December 2nd The ring was purchased on July 2nd he had until July 16th to exchange itWe always have our customers initial that they have read and understand the exchange only policy, and the timelines for exchanges they have to work with inAll of our more expensive diamond pieces come with an independent appraisal from [redacted] ***They are a very well respected Gia Trained lab owned and overseen By a Master Gemologist, [redacted] If you would like we can attempt to get a copy of the appraisal that came with ***s ring or you could speak directly with [redacted] ***I also Have the email trail from [redacted] where he threatens us if we do not ceed to his demandsLet me know if you would like any more informationThe copy of ***s signed receipt is attachedThank you, Paula B***

This client requested a refund in December of for a ring he purchased in July of 2015, he informed us that his engagement had been called offAt the time of the purchase he signed a receipt acknowledging his understanding and acceptance of our exchange only policyDuring his examination of the ring he was taken to the window so he could see the VVS2/GH diamond in natural lightWe use environmentally friendly LED lights in our shop, they reflect the daylight spectrum, but we always encourage clients to look at the ring in the light from the windowsAll of our larger Diamond Rings come with an Independent Appraisal from *** *** ***, a very reputable lab staffed with GIA graduate gemologistsThe Appraisals that are provided are for insurance purposes, they evaluate what it would cost for you to replace the item at a retail valueThey also give the grade and quality of the diamond and mountingThis particular ring features an point VVS2/GH Round Brilliant Full Cut Diamond with a good finish In a 14k Yellow gold Jabel Mounting from the 1940’sIt appraised for a replacement value of $8065.00, we sold him the ring for $ The appraised Value is NOT what a PAWN SHOP or Quick buy/sell shop would pay you for itAnd a wholesale diamond dealer will not pay retail for a diamondI believe he is confused by retail vs Pawn Shop and quick sale ValuesWe are a Retail Estate Jewelry Shop and we sell fine Estate Jewelry
Here is a copy of the independent appraisal for the ring in questionPlease let me know if there is anything else neededThank you, Paula B***

Complaint: ***I am rejecting this response because: this is the same faux report they provided me that has been reviewed by different independent diamond dealers which all state the following: this certificate is meaningless and the ring is valued between $2,000-$2,500.Sincerely,*** ***

Hello, We received an email from [redacted] on December 2nd 2015. The ring was purchased on July 2nd 2015 he had until July 16th 2015 to exchange it. We always have our customers initial that they have read and understand the exchange only policy, and the timelines for exchanges they have to work...

with in. All of our more expensive diamond pieces come with an independent appraisal from [redacted]. They are a very well respected Gia Trained lab owned and overseen By a Master Gemologist, [redacted]. If you would like we can attempt to get a copy of the appraisal that came with [redacted]s ring or you could speak directly with [redacted]. I also Have the email trail from [redacted] where he threatens us if we do not ceed to his demands. Let me know if you would like any more information. The copy of [redacted]s signed receipt is attached. Thank you, Paula B[redacted]

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Address: 720 NW 23rd Ave, Portland, Oregon, United States, 97210-3211

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gemstlove.com

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