Gina's Tire Service LLC

Complaint: [redacted] I am rejecting this response because:The company put my old brake pads back because they said would be ok until the next day when the owner would fix the car with the correct pads, when he charged me dollars for putting my OLD pads back on is when I got upset, this had nothing to do with the accident, the fact that they didnt bleed the breaks or put the brake cylinder cap back on caused the accidentI recently found out that the job was done by a non employee named Daryll, I have his phone number if you would like to contact himI also was NOT ticketed by the police

Complaint # ***To whom it may concern,I am writing in response to a complaint we received about work done on MrJ*** ***'sGrand Marquis - the work was done 04/02/We replaced the idler arm, pitman arm, andlower control armThe ball joint is installed into the control arm by the
manufacturer of the part.We did no work to the ball joint.For the car to have hit the ground as a result of the ball joint means the ball joint came loosefrom the control arm.We have no problem warranting the labor, but the faulty part lies on the parts' store it waspurchased from.We never saw the car after this happened to determine what exactly went wrong.We tried to contact Mr*** to have him bring the car and discuss the situation but herefused.With Regards.*** *** Date 6-10-2015ID no1***

Complaint: ***
I am rejecting this response because:The company put my old brake pads back because they said would be ok until the next day when the owner would fix the car with the correct pads, when he charged me dollars for putting my OLD pads back on is when I got upset, this had nothing to do with the accident, the fact that they didnt bleed the breaks or put the brake cylinder cap back on caused the accidentI recently found out that the job was done by a non employee named Daryll, I have his phone number if you would like to contact himI also was NOT ticketed by the police

business called and gave his response verbally He stated that it was determined that the consumer's car needed new brake pads The consumer went to *** bought items and returned The parts were not the correct ones, according to the business Consumer went back to
*** and again returned with the wrong ones Consumer insisted that the business put the old parts back on the car Business did and tested the brakes He warned the customer that they were no good Consumer was angry when leaving and backed into another vehicle in the lot Consumer demanded the business owner give him his insurance info Business refused Consumer called police Police came and ticketed the consumer Consumer left the business