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Gingo, Inc.

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Gingo, Inc. Reviews (4)

Company sent in handwritten response to the complaint that has been transposed by Revdex.com staff-***This claim was sent to *** and we are not contracted with themThe total charge was $for a new patient in our officeWe have reduced the amount to $ which is our self pay rate.Nancy

My original complaint was closed but not resolvedI did not receive a follow up email from the Revdex.com & my account was closedI reopened a new account todayI received a bill today in the mail with a partial payment (no explination for this payment) from DrK***/DrGinko's officeThis office continues to not work with my insurance company & submit the proper information for the bill to be paid. Work with my insurance company to resolve this bill

Company responded by phone 5/20/16-[redacted]Ms. Nancy H[redacted] states that she talked to the consumer's husband about how they bill. She states that the consumer's insurance company can call them and request the records to see which doctor preformed the procedure. Ms. H[redacted] states that all their bills go out...

in the corporation name.

My insurance does cover Dr. K[redacted] who I was seen by at the office visit. I spoke with my insurance many times to try to get this resolved. My insurance company said they do cover Dr. K[redacted] but the billing office at Dr. Gingo's was not cooperating to give them the correct information to be able to pay my claim. Insurance Contact: Tali B (whom I spoke with many times) Tali said they need to submit under Dr. K[redacted]'s NIP (National Provider ID#) for them to be able to pay out this claim or submit medical records that I was seen by Dr K[redacted] & not Dr. Gingo which is what they put on my medical bill. My insurance company said that the billing office at Dr. Gingo's office was rude & unwilling to cooperate to get the correct information. It seems to me like if the medical office at Dr. Gingo's would just cooperate & give them the proper information then the bill will get paid & we can move on.Thank You, [redacted]

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Address: 7215 Old Oak Blvd., #A314, Middleburg Hts., Ohio, United States, 44130

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