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Gingo Reviews (2)

My insurance does cover DrK [redacted] who I was seen by at the office visitI spoke with my insurance many times to try to get this resolvedMy insurance company said they do cover DrK [redacted] but the billing office at DrGingo's was not cooperating to give them the correct information to be able to pay my claimInsurance Contact: Tali B (whom I spoke with many times) Tali said they need to submit under DrK***'s NIP (National Provider ID#) for them to be able to pay out this claim or submit medical records that I was seen by Dr K [redacted] & not DrGingo which is what they put on my medical billMy insurance company said that the billing office at DrGingo's office was rude & unwilling to cooperate to get the correct informationIt seems to me like if the medical office at DrGingo's would just cooperate & give them the proper information then the bill will get paid & we can move on.Thank You, [redacted]

Company responded by phone 5/20/16-***MsNancy H [redacted] states that she talked to the consumer's husband about how they billShe states that the consumer's insurance company can call them and request the records to see which doctor preformed the procedureMsH [redacted] states that all their bills go out in the corporation name

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