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Gini G's Salon and Day Spa

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Reviews Gini G's Salon and Day Spa

Gini G's Salon and Day Spa Reviews (3)

11:AM (hours ago) tome March 27, 2014To the Revdex.com (c/o [redacted] ***) and Gini Gramaglia—It is unfortunate that Gini Gramaglia has accused me, the daughter of the customer affected, of slanderI merely recounted my mother's experience at the salon, verbatim, because the situation was so traumatic that she could not bring herself to write the letter meaningfullyTherefore, as one of her caretakers, I took it upon myself to file the complaint on her behalf.Gini, you are the one filing accusations and slandering my name and my mothersYour actions speak for themselvesThere are pictures attached showing the shoddy workmanship of a supposed real hair, high-end wigHigh-end wigs are designed to breathe—the swimming cap attachment in the wig is not breathable and is a material used on lower end wigs.Additionally, another report exists online that documents an eerily similar experience with a customer who was treated poorly and received an imperfect wig in (see attached)Are these customers slandering your name as well?As a survivor myself, I'm saddened by your lack of compassion and attack on both of these women fighting cancer, and perhaps on many more that are simply too weak and traumatized to speak out.A refund and an apology are deserved in this situation.Sincerely,

April 8, To the Revdex.com (c/o *** ***),I am writing this letter in regard to the customer’s additional concernsIn my previous letter dated, February 13,2014, I stated only documented facts pertaining to Revdex.com complaint #***At no time did I slander the customer or make any accusations -I simply stated the facts.The customer ordered a high quality, 100% hand-made, 100% *** human hair wig, which is what was delivered to herI have attached a letter from the manufacturer of the wig confirming the quality.The report that the customer attached to her letter is completely falseI am sure that the Revdex.com is well aware of the unlawful business practices of ** *** and ***comI have attached additional information to address the customer’s concerns.As I stated in my previous letter, although I am not at fault for any damage that was caused by another salon, I will be more than happy to take a look at the customer’s wig and see if there is anything I can do to help restore it

February 13, To Whom It May Concern:I am writing this letter in response to Revdex.com customer complaint ID #***I have been the owner of Gini G’s Salon and Day Spa for years and a Look Good.Feel Better Program volunteer with the American Cancer Society for years now
As an area trainer and instructor, I teach women and teens how to disguise the side effects of chemo and radiation treatment at several local hospitalsHelping men, women and children, experiencing hair loss from chemo and radiation treatment, is my life’s work.At no time was the customer’s mother told that a portion of wig sales go to the ACS.The Customer’s mother came to my salon on July 24,for a free wig consultationDuring that consultation, she selected an excellent quality, 100% hand-made, 100%*** human hair wig and left a depositOn August 7, 2013, the customer’s mother came to the salon to take a look at the wig she had orderedShe was very pleased with the color and texture of the wig and paid the balance that was dueOn September 4, 2013, the customer’s mother came into the salon with two friends, to have her wig properly fit and styledBefore she left the salon, she and her friends were all very happy with the color and style of the wigI made sure to tell her that if she needed any additional tweaking, all she had to do was just call me, as I would be more than happy to do it.A day or two later, I received a call from the customer’s mother asking if I could trim her wig a little more, so I scheduled an appointment for her to come into the salon on September 11, She never showed up for her appointment nor did she callI called her later that day to reschedule her missed appointmentTo date, I have never heard back from herIt was later brought to my attention that the Customer’s mother went to her former salon and had them cut and color her wigWhile she was there, she publically slandered my good name and professional reputation.Unfortunately, the customer who wrote the letter filing a complaint with the Revdex.com has never been in my salon, nor has she ever met me or my staffHer letter contains many, many and slanderous accusationsI would like her to know that her mother was always treated with respect, compassion and professionalismShe was never intimated, pressured or taken advantage of in any way whatsoever by me or my staffThe truth is that her mother never gave me the opportunity to tweak her wigInstead, she decided to go to another salon to get her wig cut, multiple times and colored.Although I am not responsible for any damage that was caused by another salon, I would be more than happy to take a look at her wig and see if there is anything I can do to help restore it

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Address: 630 2nd Street Pike, Southampton, Pennsylvania, United States, 18901

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