I so wish I had read the online reviews before I went to Gino's I like to support local businesses, but this place is a disaster I've tried them three times and all three times were exceptionally disappointing The first time they lost my shoes and it took them over an hour to find the shoes The second time they said it would be one week but it took three weeks to finish the shoes, and then they could not find my shoes when I went to pick them up (again) The quality of the repair was less than average The third and final time I took a pair of black dress shoes in The new soles pealed off from the rest of the shoes (both) after the second time that I wore them, and it took them forever to find the shoes when we went to pick them up We actually told them that we would come back to pick them up and they still had not found them when we went back a few days later I took the shoes back to have them fixed and they could not find them when I just went back to pick them up I'm going back next week for another try to see if they can find them I would avoid this place at all cost!
I so wish I had read the online reviews before I went to Gino's I like to support local businesses, but this place is a disaster I've tried them three times and all three times were exceptionally disappointing The first time they lost my shoes and it took them over an hour to find the shoes The second time they said it would be one week but it took three weeks to finish the shoes, and then they could not find my shoes when I went to pick them up (again) The quality of the repair was less than average The third and final time I took a pair of black dress shoes in The new soles pealed off from the rest of the shoes (both) after the second time that I wore them, and it took them forever to find the shoes when we went to pick them up We actually told them that we would come back to pick them up and they still had not found them when we went back a few days later I took the shoes back to have them fixed and they could not find them when I just went back to pick them up I'm going back next week for another try to see if they can find them I would avoid this place at all cost!
I so wish I had read the online reviews before I went to Gino's I like to support local businesses, but this place is a disaster I've tried them three times and all three times were exceptionally disappointing The first time they lost my shoes and it took them over an hour to find the shoes The second time they said it would be one week but it took three weeks to finish the shoes, and then they could not find my shoes when I went to pick them up (again) The quality of the repair was less than average The third and final time I took a pair of black dress shoes in The new soles pealed off from the rest of the shoes (both) after the second time that I wore them, and it took them forever to find the shoes when we went to pick them up We actually told them that we would come back to pick them up and they still had not found them when we went back a few days later I took the shoes back to have them fixed and they could not find them when I just went back to pick them up I'm going back next week for another try to see if they can find them I would avoid this place at all cost!
I so wish I had read the online reviews before I went to Gino's I like to support local businesses, but this place is a disaster I've tried them three times and all three times were exceptionally disappointing The first time they lost my shoes and it took them over an hour to find the shoes The second time they said it would be one week but it took three weeks to finish the shoes, and then they could not find my shoes when I went to pick them up (again) The quality of the repair was less than average The third and final time I took a pair of black dress shoes in The new soles pealed off from the rest of the shoes (both) after the second time that I wore them, and it took them forever to find the shoes when we went to pick them up We actually told them that we would come back to pick them up and they still had not found them when we went back a few days later I took the shoes back to have them fixed and they could not find them when I just went back to pick them up I'm going back next week for another try to see if they can find them I would avoid this place at all cost!