Ginos Roofing Inc.

Revdex.com:At this time, I have not been contacted by Ginos Roofing Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: Gino's put a new roof on my house in 2002. I was given a 15 year warranty on the roof and an 8 year warranty on the gutters. I have had nothing but problems with the roof. Every time it rains, I have leaks in my house. In 2011, a rep from Gino's did a minor repair in the front of my house which cost an additional $250. The last two times we had heavy rain, I have had a flood in my kitchen. An independent contractor told me this was because Gino's did not put flashing on the roof when the roof was replaced in 2002. I called Gino's today, January **, 2015, and a rep was sent to look at the damage. The man refused to look t anything and was verbally abusive to my son, telling him that the roofing job was done correctly and that my son did not know what he was talking about. He left without investigating anything. Gino's is not honoring their warranty which still has 3 years to go. I am a senior citizen living on a fixed income and cannot afford another costly roof repair or the damage that has been done to the inside of my home due to the horrible job that was done by Gino's.Desired Settlement: I would like Gino's to honor their warranty and replace my roof correctly.

Consumer

Response:

At this time, I have not been contacted by Ginos Roofing Inc. regarding complaint ID [redacted].Sincerely,[redacted]