Gio's Automotive

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

?*** *** came in on 7/07/for a diagnosis on her vehicle she came in saying that it was shifting right and she was nerves to drive it we had scanned it and told her it pulling electrical codes and to near o it down we would need to check it more she then left it after hours spent on checking
all the possible problems we came up with the conclusion it was the computer .The computer is the last thing we had called *** *** and told her to please come down for we can show her and explain everything to her which we did She was crying and said she knew her husband messed it up I had told how much it was gonna cost to fix the problem and also said *** is notorious for computer problems I had called the dealer to find out how much the computer is and told her $ her work would have a manufacturer warranty and her labor warranty was days Gio's was going to sublet to the dealer for the work, she took her car on 7/08/still crying about the husband and said she was just going to sell it I had told her that she can take it to the dealer which she did and our diagnosis ( according to her ) was right it was the computer her complaint was that I didn't tell her about the sensors also but that was because there was no communication to the computer there was no way of us finding that out at the time I am sorry *** *** had to go through this ordeal but it still boils down to we were correct on our diagnosis *** *** did go to the dealer and when they told her there findings she turned around and traded the car for another I think the $ Electrical charge was fare and just considering we spent many hours on it no one would of did it for that price Gio's Diagnosis for mechanical is $and Electrical is $ has been for years the same price Electrical is complex and takes knowledge not just any mechanic has that knowledge , I also think Gio's was judged wrongly with the Revdex.com on this I have also lost customers because the the great big F that was placed by the Revdex.com and all over *** Gio's did no wrong on this vehicle
Sincerely *** ***
Owner of Gio's Automotive LLC