Gipe Services Inc.

--------- Forwarded message ----------From: Revdex.com of Metro Washington DC <
"">[email protected]>Date: Wed, Feb 18, at 9:AMSubject: Fwd: Regarding Complaint ID ***To: *** *** ---------- Forwarded message ----------From: *** *** Date: Tue, Feb 17, at 12:PMSubject: Regarding Complaint ID ***To: [email protected]
Dear *** ***,
I just faxed the requested documents to you and would appreciate if you can confirm that you received the
fax which was pages longI sent the requested invoices plus the price quotes for parts and services from
Gipe Services that were given to me over the phoneI also wanted to mention that when I spoke with MrGipe about the high price he charged for diagnosing
the "check engine" light he said that it took two hours to do an accurate diagnosisWell, the diagnosis was far
from accurateThe Car Shop of Manheim was able to diagnose the problem accurately in minutesRegards,
*** ***

We took our truck in for an inspection with a coupon and ended up paying 85.00. Went to leave the premises and truck would start they said we needed a fuel pump.
After spending $856 . We just filled our truck with again the way there. When we got it back we had gallon left in the truck we lost $60 worth of gas. They gave us a loaner to get home and before we return the beater loaner we were to put gas in the car. We feel taken advantage of and out of a lot of money. We are senior citizens and want to be treated fairly which we were not. I would not recommend them to anyone.

We took our truck in for an inspection with a coupon and ended up paying 85.00. Went to leave the premises and truck would start they said we needed a fuel pump.
After spending $856 . We just filled our truck with again the way there. When we got it back we had gallon left in the truck we lost $60 worth of gas. They gave us a loaner to get home and before we return the beater loaner we were to put gas in the car. We feel taken advantage of and out of a lot of money. We are senior citizens and want to be treated fairly which we were not. I would not recommend them to anyone.

Review: This is a mechanic I have trusted and have had thousands of dollars of work done with, now I'm not so sure my trust wasn't misplaced. I had heard a snap in front of the steering while on a trip, and my breaks were riding squishy after that. So upon my return home I took it to Gipes services. I had also requested they install a serpentine belt I had bought. They called and told me I needed new rotors, new brake pads, two new calipers, a mass air flow sensor, and rear drive shaft bearings. The original quote was for over 1800, but they always add more upon finishing a job. On visiting the garage, I asked for a quote on simply one caliper and break pad, I was quoted 800$. What is worse, is that the vehicle did not need new Rotors, the rotors are measured to practically brand new rotors and the surface is perfectly smooth. I was outright lied too! Too add further insult to injury, I tested the breaks to find out that the rear breaks were not working and there was a sound from the Break Master Cylinder that indicates a malfunction there. They never even mentioned the break master cylinder, did they intend to hit me with services I didn't need at three times or more the going rate first? I am so disappointed and saddened, I recommended this garage to friends, I feel like a fool. When I asked for an estimate on paper, they wouldn't even put labor charges and the parts charges suddenly became reasonable. If you are a non-business auto repair consumer, DON'T GO TO THIS SHOP!! I was lied to and severely overcharged. They charged me 175$ just for driving it and taking the wheels of, maybe running a diagnostic. I don't know because my trust in them is broken.Desired Settlement: I'd like 75$ back on the recent diagnostic, to help defray the expense of getting services elsewhere. It seems like a very small thing to ask, all things considering. This business has raided my wallet for a total of several thousand dollars so I don't fell bad asking for this small a refund.

Review: They quoted a price for Monroe rear shocks, $65.80 ea. Two days later when I got the bill the price of the shocks increased to $75.80 ea. I could get no explanation foe the increase. Both prices are above the MSRP. The price of the shocks did not go up from the distributor.Desired Settlement: I believe they should refund the $20.00 differance